View Poll Results: What should my bottom line repair options be?

Remove and replace door

Allow dealership to repair door as suggested without repainting.

75.00%

Replace exterior door skin

18.75%

Other options

6.25%

Voters: 16. You may not vote on this poll

guesmanj

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May 2, 2016 | 08:15 AM

guesmanj

Thread Starter

2nd Gear

Joined: Apr 2016

Posts: 2

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guesmanj

I have a new 2015 F-150 Supercab with aluminum body. Recently had the truck in a Ford dealership for service to a squeaky passenger window that included replacing the window regulator. The next day following service we noticed a "pimple" in the door exterior skin, obviously a result from the repair done on the interior of the door. The dealership tells me the new aluminum skin can be fixed without filler or paint. The only problem is the paint is clearly stressed in all directions from the high point of the pimple (visible with magnifying glass). My concern is that without painting the damaged area it will crack over time. Also, how would the dealer flatten the pimple without damaging the door or paint further?

I'm not happy about this whole affair and would like some opinions and what my "bottom line" should be in making this right. FYI, I want a new door. That should fix both problems. Your thoughts and comments are appreciated.

May 2, 2016 | 04:22 PM

tseekins

Super Moderator

Joined: Jan 2008

Posts: 40,003

Likes: 1,517

From: Maine, Virginia

I think the dealer deserves a chance to fix the pimple and then if it's not right or more damage returns, other options should be discussed.

May 2, 2016 | 06:05 PM

RigTrash601

Postmaster

Joined: Feb 2014

Posts: 4,735

Likes: 1

From: Hattiesburg, Ms.

I voted to allow the dealership to correct it, but, I would get them (or attempt to get them) to have a plan "B" in place to replace if necessary. I believe if you attempt to hold their feet to the fire initially (door replacement) will just cause you added delays and have them less receptive to doing what it takes to make it 100% in the long term.

Good luck, keep us posted.

May 2, 2016 | 06:59 PM

Excelerater

Mountain Pass

Joined: Sep 2006

Posts: 228

Likes: 2

From: Memphis TN

door will need to be resprayed IMO

May 3, 2016 | 06:34 AM

redford

FTE Leadership Emeritus

Joined: Sep 2000

Posts: 23,174

Likes: 1,678

From: Stephensville WI

The dealership should be allowed to repair the door to your satisfaction.

May 3, 2016 | 10:09 AM

seventyseven250

Lead Driver

Joined: Jun 2005

Posts: 8,458

Likes: 722

From: Calgary Canada

If it was me, I'd prefer them NOT to paint it. Factor paint is very good. Suspect the dealership body shop can't match that level of quality, and is unlikely to match the rest of the truck too.

Paintless Dent Repair (Aka PDR) is truly amazing. That would be my first choice.