Doors
Senior User
Joined: Sep 2015
Posts: 271
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Mr. C;
That's long wait, too long. The assembly point for Connects has changed and I suppose that might have made for some delivery problems with parts.
Have you tried junk yards? I recently needed a door for my Explorer and did not like the Ford price--I found the door through a local junkyard and it was in perfect shape and reasonable in price. Also, many junk yards are now in contact with one another and get just about anything.
Good luck with the door and let us know how things turn out.
That's long wait, too long. The assembly point for Connects has changed and I suppose that might have made for some delivery problems with parts.
Have you tried junk yards? I recently needed a door for my Explorer and did not like the Ford price--I found the door through a local junkyard and it was in perfect shape and reasonable in price. Also, many junk yards are now in contact with one another and get just about anything.
Good luck with the door and let us know how things turn out.
Thread Starter
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Fleet Owner
Joined: Mar 2003
Posts: 24,724
Likes: 74
From: Blue Hill Township
My guy at the body shop is going to check the yards again. The insurance company has authorized NEW doors though since the van only has 36k on it. It is still driveable though which is a good thing.
I know that it was ~5,000 for the rear drivers door and the front drivers door. They are spendy!
I know that it was ~5,000 for the rear drivers door and the front drivers door. They are spendy!
Postmaster
Joined: Jun 2014
Posts: 2,775
Likes: 7
From: Lewisberry, Penn
I ordered two TCs for customers in the past month or so and neither had a hold from the production side. It's possible they just don't have "extra" to go outside production. Since it is such a long process to get them here (shipping, and then converting them into vans) I would guess they front load production in the beginning of the year so they may simply be at full muster to pump as many out as they can and most production is parts on demand these days. That's just a guess, not insider info or anything.
Thread Starter
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Fleet Owner
Joined: Mar 2003
Posts: 24,724
Likes: 74
From: Blue Hill Township
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Official Ford Rep
Joined: Oct 2010
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Hi Chris,
I'd like to do some research and see what options are available to help with your wait. How many miles are on the Transit Connect?
Crystal
I'd like to do some research and see what options are available to help with your wait. How many miles are on the Transit Connect?
Crystal
Thread Starter
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Fleet Owner
Joined: Mar 2003
Posts: 24,724
Likes: 74
From: Blue Hill Township
Just a little over 36k.
Official Ford Rep
Joined: Oct 2010
Posts: 3,123
Likes: 6
Thanks, Chris! PM me your full name, best daytime phone number, VIN, current mileage, and servicing dealership; I'll escalate this to your regional customer service manager. They have additional resources and may be able to assist.
Crystal
Crystal
Official Ford Rep
Joined: Oct 2010
Posts: 3,123
Likes: 6
You're welcome, Chris! I'll keep my eyes peeled for your message. 
Thanks for endorsing me, EvanBly; I appreciate it! 
Crystal
Crystal
