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I just had my overhead console repaired, for my 99 F-250 SD Lariat.
I have to run the dash dimmer at full speed, to get the console to display.
Just below where it turns the dome light on, anything below that and the display goes out.
This is with the headlights on, as I drive with my lights on.
Can you take a look at the resistors that were replaced? The company you went with possibly used the wrong resistor and it might have controlled the light output.
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