Sync Freezes
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Cross-Country
Joined: Jun 2013
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From: Canada
Sync Freezes
I have a '13 F150.
Sync is a pain. When playing music through my ipod touch, the radio will freeze, not switch playlists, not switch tracks, etc.
The Sync has the latest update. The ipod also has the latest update.
Why, oh, why is it causing me so much grief?
Sync is a pain. When playing music through my ipod touch, the radio will freeze, not switch playlists, not switch tracks, etc.
The Sync has the latest update. The ipod also has the latest update.
Why, oh, why is it causing me so much grief?
Official Ford Rep
Joined: Jul 2013
Posts: 474
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Helloo swimmer_spe,
Which type of system do you have: Support Topics: SYNC Technology | Ford.com
Kim
Which type of system do you have: Support Topics: SYNC Technology | Ford.com
Kim
Thread Starter
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Cross-Country
Joined: Jun 2013
Posts: 80
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From: Canada
Helloo swimmer_spe,
Which type of system do you have: Support Topics: SYNC Technology | Ford.com
Also, which iPod is being connected?
Kim
Which type of system do you have: Support Topics: SYNC Technology | Ford.com
Also, which iPod is being connected?
Kim
I have an iPod Touch.
Official Ford Rep
Joined: Jul 2013
Posts: 474
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Try performing a soft reset to the iPod by holding the POWER and HOME buttons until the Apple appears. The iPod will power back up and you'll be able to test it again.
If that does not take care of it, try the master reset. This will set everything back to the original settings. Here are the steps: How to Perform a Master Reset | SYNC & SYNC with MyFord | Ford.com
Let me know if you notice an improvement.
Kim
Thread Starter
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Cross-Country
Joined: Jun 2013
Posts: 80
Likes: 0
From: Canada
Both the first and second generations of the iPod touch have been tested and are compatible with your system: SYNC and Phone Compatibility | SYNC Support | SYNC & SYNC with MyFord | Ford.com
Try performing a soft reset to the iPod by holding the POWER and HOME buttons until the Apple appears. The iPod will power back up and you'll be able to test it again.
If that does not take care of it, try the master reset. This will set everything back to the original settings. Here are the steps: How to Perform a Master Reset | SYNC & SYNC with MyFord | Ford.com
Let me know if you notice an improvement.
Kim
Try performing a soft reset to the iPod by holding the POWER and HOME buttons until the Apple appears. The iPod will power back up and you'll be able to test it again.
If that does not take care of it, try the master reset. This will set everything back to the original settings. Here are the steps: How to Perform a Master Reset | SYNC & SYNC with MyFord | Ford.com
Let me know if you notice an improvement.
Kim
I have done numerous Master Resets to the sync.
After a few days, I have problems.
I should not have to reset anything.
Official Ford Rep
Joined: Jul 2013
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Kim
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Junior User
Joined: Feb 2013
Posts: 74
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From: Victoria Harbour ON
Hope your dealer can find the problem, my sync literally freezes and refuses to work when the temp drops below -12C, ford reps here assisted with finding a dealer and when I took it in they put the box in the freezer, sync didn't work. They couldn't find a solution after talking to the engineers at Ford sooooooo, I basically don't use the option when it's cold out. When it's warm it works like a charm. I am now out of warranty and will have to live with a voice system that takes a 6 month vacation every winter.
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