Rock Auto
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Laughing Gas
Joined: Jan 2013
Posts: 1,052
Likes: 57
Rock Auto
Anybody else order from them?
They sent me a 12" x 18" x 24" box with 7 oil filters, 2 air filters 2 windshield wipers and no packing material !!!!!!!
Never again, second time in a row for me.
Senior User
Joined: Jul 2006
Posts: 143
Likes: 0
WOW, what did you do to **** off your UPS driver. Looks like the box was set there, then kicked.
Come to think of it, I don't recall packing material in past deliveries from them. I have never pissed off my delivery drivers that much either. I ordered a box of bullets for reloading one time, they were packaged like yours. I picked 500 bullets from the shipping box, and one completely empty box that once held the bullets.
Come to think of it, I don't recall packing material in past deliveries from them. I have never pissed off my delivery drivers that much either. I ordered a box of bullets for reloading one time, they were packaged like yours. I picked 500 bullets from the shipping box, and one completely empty box that once held the bullets.
Super Moderator
Joined: Jan 2008
Posts: 40,035
Likes: 1,522
From: Maine, Virginia
Pretty hard for the shipper to avoid that damage to the box with no packing material. Looks like a USPS label and tape across the top. They could have shipped that stuff in a smaller priority box and packed it with something protective.
Fleet Mechanic
Joined: Nov 2006
Posts: 1,952
Likes: 1
From: Knoxville, TN
I have bought al kinds of things from them recently...no issues like this...I am guessing it was your locl warehouse lacky that wanted off the clock...
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Laughing Gas
Joined: Jan 2013
Posts: 1,052
Likes: 57
Luckily, nothing looks to be torn up other than the air filter box.
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Laughing Gas
Joined: Jan 2013
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I have sent out two different fragile/expensive items through USPS with no problems.
USPS lady said to always go 2nd day or better.... the less time in their system the better!
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Laughing Gas
Joined: Jan 2013
Posts: 1,052
Likes: 57
Just an FYI, this first order was out of the FT Smith warehouse.
Just got a second box from Rochester, appropriately sized box and correctly packed.
I ordered on the 2nd, expected delivery was the11th.
They did well there.
Just got a second box from Rochester, appropriately sized box and correctly packed.
I ordered on the 2nd, expected delivery was the11th.
They did well there.
New User
Joined: Nov 2014
Posts: 7
Likes: 0
From: Stittsville Ont Canada
Might be an idea to call in a complaint to them to see it they can correct things for others in the future. I would think the owner of the company might like to know whats going on if he values his customers. Thats pretty sad shipping like that.
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Laughing Gas
Joined: Jan 2013
Posts: 1,052
Likes: 57
I did, sent them the same pictures, they don't seem overly concerned.
Cargo Master
Joined: Jul 2009
Posts: 2,710
Likes: 77
From: Central Florida
In the interest of save the environment and maybe a little money most of these items don't need any packing material. They should have been in a smaller box. It looks worse than what it really is.
