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Old Oct 1, 2014 | 10:59 AM
  #1  
CMill250's Avatar
CMill250
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From: Castle Pines
Navigation not accurate

Hey guys,
Had my 2014 3 weeks now and started turning the Nav on for my boys while I'm driving and we noticed this thing is off 60% of the time. What i mean by off is it shows me anywhere from 1-3 inches off the street I'm on even out in the middle of a field or another street. Anybody else have this issue?

Thanks Craig
 
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Old Oct 1, 2014 | 11:38 AM
  #2  
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Leonandlisa
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The problem I had is when I would first start the truck it would be correct, as I traveled it would get further off from where I was especially if I turned a lot. They replaced the antenna for the GPS and it has worked good since.

I have the 2013 but it should be the same.
 
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Old Oct 1, 2014 | 12:13 PM
  #3  
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That's exactly what mine is doing, I guess I'll set up an appointment.
 
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Old Oct 1, 2014 | 12:46 PM
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I have the Nav system on 2 Ford 2013 models and it is a known issue. It has got to the point that I don’t use it. I have asked multiple Ford dealerships and get a different answer every time. I find that it is unacceptable that for over two years that Ford hasn’t even updated the POIs or Maps to the real world. Show me a laptop, smart phone and PC that don’t update, most in the back ground on their own.

Please let us know what they tell you.

<O</OI use other cheaper GPS systems that I can customize and update.
 
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Old Oct 1, 2014 | 03:04 PM
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How about this:




TSB 14-0037 - NAVIGATION DISPLAY OFFSET OR INCORRECT POSITION
<hr size="1" style="color: rgb(255, 255, 255); background-color: rgb(255, 255, 255);"> <!-- / icon and title --><!-- message -->

TSB 14-0037

GLOBAL POSITIONING SATELLITE MODULE (GPSM) - NAVIGATION DISPLAY OFFSET OR INCORRECT POSITION BUILT ON OR BEFORE 1/6/2014

Publication Date: February 21, 2014


FORD: 2013-2014 E-Series, Edge, Escape, Expedition, Explorer, F-Super Duty, Flex


ISSUE:

Some 2013-2014 vehicles equipped with SYNC® and/or MyFord Touch®, MyLincoln Touch® and built on or before 1/6/2014 may exhibit navigation display offset or incorrect position. The last known vehicle location may be displayed instead of current location, or the vehicle location may be displayed as off road from the current vehicle position.

ACTION:


Reprogram the GPSM to the latest calibration using IDS release 89.02 or higher. Calibration files may also be obtained at www.motorcraft.com.

OPERATION
DESCRIPTION TIME
140037A
Reprogram The GPSM Following The Service Procedure (Do Not Use With Any Other Labor Operations) 0.3 Hr.

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.


DEALER CODING

BASIC PART NO. CONDITION CODE 10E893 04
 
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Old Oct 1, 2014 | 03:17 PM
  #6  
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Originally Posted by CMill250
Hey guys,
Had my 2014 3 weeks now and started turning the Nav on for my boys while I'm driving and we noticed this thing is off 60% of the time. What i mean by off is it shows me anywhere from 1-3 inches off the street I'm on even out in the middle of a field or another street. Anybody else have this issue?

Thanks Craig
Sounds like a hardware issue to me somewhere. Probably the antenna as already mentioned. Since it is under warranty, I'd let the Ford Techs give it a shot.

And of course, if they give you grief, Crystal (FordCustomerService) can help as well.
 
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Old Oct 1, 2014 | 03:30 PM
  #7  
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I'm taking it in Friday morning and will let you guys know what they say.
 
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Old Oct 1, 2014 | 03:34 PM
  #8  
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From: Wasaga Beach, ON
Mine routinely has me driving through fields
 
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Old Oct 1, 2014 | 06:26 PM
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Originally Posted by PlayersZ28
Mine routinely has me driving through fields

4x4 right?
 
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Old Oct 3, 2014 | 11:57 AM
  #10  
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They did TSB - 140037 I'll update if actually fixes it, put about 20 miles on and it's working so far.
 
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Old Oct 3, 2014 | 05:48 PM
  #11  
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From: Wasaga Beach, ON
Originally Posted by senix
4x4 right?
Lol, actually it seems that the fields I'm driving are paved. The road is off to one side of me according to the nav though or I'm in space between roads at times. Must be because up here in Canada Ford Nav hasn't figured out we have more than just a couple of roads.
 
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Old Oct 8, 2014 | 07:22 AM
  #12  
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The tsb seemed to help mine.... but haven't proven it yet...

Also seemed to install some new features (or maybe I just noticed them )


but agree - maps not being updated for years is a real failure for the mfg's - people will stop buying nav systems from them and go aftermarket !!!
 
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Old Oct 8, 2014 | 07:48 AM
  #13  
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My '15 acts similarly. Sometimes it shows me running parallel to the road I'm actually on but eventually it figures it out. Sometimes it is fixed just by zooming in or out.

I'm taking the truck in for its first service on Saturday. Maybe I'll mention the Nav errors and see if they can update. They may not since the TSB is for '13 and '14.

If I remember correctly, the Nav in my '07 Corvette came with 1 or 2 free map updates, which were done every two years. After that you had to pay for a new disk if you wanted to update the maps.
 
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Old Oct 8, 2014 | 08:07 AM
  #14  
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Well almost a week and still working, looks like the TSB actually fixed it.
 
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Old Oct 9, 2014 | 10:21 AM
  #15  
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Mine did this after I went to my 37" tires. I did some searching and found that disconnecting both batteries for a while fixed it. I haven't had a problem since.
 
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