Sorry for your luck but you're absolutely right, not just a Ford problem. My uncle just bought a '76 Chev last week with a 350 to use around the lake. Was on the way home from having a new carb installed and exact same thing happened. Valve snapped off and dropped into the cylinder. While it won't cost nearly as much to fix as yours it just goes to show this isn't a "new technology" problem. Good luck with the fix and hopefully your luck turns around.

 

I would encourage you to try for some help and a report o NTSHA as well.

The 2011 valve issue is a well known one. That is why it failed, not the tuner.

I'd opt for a drop in motor. Or at least a new head. I don't think you can save that one.

 

Quite the mess. I have a tuner for mine but have yet to put it on the truck just because I have ext warranty for another yr and if this is going to happen to my early build '11 I want to be sure it'll get covered.

Any prior symptoms that something was going to fail or is this a sudden thing when the valves break? My truck is (in my mind) noiser running now than it was when I got it 9 months ago. I've put about 5000mi on it and it's ~45k miles now.

 

Had to tag onto this thread for sure. My neighbor was looking at a 2011 and I told him to bump it a year.

 

Good call....

I'd be surprised if they can save the head. Looks like it's toast to me....

 

Was your rig a Job 1 truck? I think the drop valve issue was addressed in the 2011 Job 2 trucks.

 

Wonder if more customers applied this TSB, would we see less engine problems like this or I am I just thinking about this problem incorrectly?


6032 - 2011-2013 F-Super Duty - 6.7L Diesel Engine - Runs Rough/Misfire During Exhaust Regeneration Process
See TSB: 13-05-09 for details. 13-05-09

Link back to old thread

 

Job 2 trucks came out in August 2010 but the valve issue was only addressed in March 2011. Any truck built before March 2011 has the highest chance of dropping a valve, not guaranteed it will but they have the highest chance, but some of the 2012 model year trucks are even dropping a valve.

 

Forgive any misspellings as I'm doing this on my phone.

Head is not going to be saved. Machine shop said they couldn't guarantee it so it looks like a new engine.

From what my mechanic says they have changed the seeing if he head due to the job 1 issues. I'm going to assume my truck is a job 1 as I bought it Oct 2010. I've never tried to research the Vin so I'm just assuming, yes I know I know.

A service writer at one of the dealers back home said that if I hadn't dine the tuner and delete that I might have had a chance of Ford helping with this but since I did do the delete and all that I better just get the check book out. Yay me!

Mechanic said he can get the short block and 2 new heads for about 5700. Then it will be the labor to install. He said its definitely cheaper than the 6.0 and 6.4 but that's not really making it easier to swallow.

The engine didn't give me any warning to what was about to happen. She always started fine and sounded normal. I didn't have any of the skipping during regen or seem to have excessive regens. A tank of def would last me 5 to 7k miles depending on my trips. Does this seem on par with what others are seeing?

I will be doing a little more research and reaching out to Ford and whoever else may listen. And if you know of anyone looking at the 2011 I'd recommend a 12 or newer.

 

Well, I guess you need a short block? Or are they going with the full package?

You're actually very lucky, my truck dropped a valve and she literally turned into a pile of unrecognizeable metal. Ford had to replace everything from the exhaust tip forward including the main radiator and all the coolers. I think the a/c, alternator, power steering, and fuel pump were all that was left, lol.

My bill, covered by warranty was over $26,000. You're getting off easy.

I agree with Matt and others though, there's enough documentation with the problem build dates that the burden of proof is not so insurmountable. You might be able to get some kind of assistance from ford. Obviously needs to go higher up than the dealer service manager though. Basically, they're getting off on a technicality.

Kudos to you for maintaining a healthy attitude. It was easy for me because I didn't have to pay anything outside of a few sleepless nights and lots of thank yous to the kind folks here for helping me when I needed it.

Advanced warning, LOL. When mine went it was like the ignition was shut off followed instantly by a seized motor. Absolutely no warning. I'd bet that four crank rotations is all it needs to completely implode. Maybe 8 or 10? What is that, 5 seconds? Engine light comes on when you're checking mirror and bumping the turn signal, game over.

 

Sorry about your luck Scootimus Does anyone have a list of VIN #s that could be affected? I was an early adopter with a May 2010 build date. It would be worth it to me to replace my valves before this happens.

My truck when it was brand new, less than 5000 miles used to occasionally have the misfire issue when going into regen. It happened only a handful of times and hasn't ever happened again in 40,000 miles.

I seem to have fallen victim to about every other problem discussed on the forum including radiator failure, EGR replacement, sensor failure, turbo issues etc. I would rather be proactive with this.

 

May 2010 is a Job 1 truck... So yes you are in the range.

You might want to ask about rebuilding your heads now then - since you have that kind of luck... Most people wouldn't, but I understand your worries all too well.

Also according to a couple of diesel techs, the 2011's have a two piece glow plug design that is prone to early failure. Those should be changed every 60k miles. Apparently on the 6.7 it is an easy job like changing spark plugs that you can get to. Unfortunately, you can't go to the newer style GP - or so I was told.

 

Ruschejj, It didn't give me any notice what so ever, just a couple shakes when giving it a little gas twice and then the same thing you described... check mirrors, hit the blinker and get the F over. I threw it in neutral while hitting the emergency lane and it died somewhere during the coast to a stop. I guess I did get lucky that everything stayed inside.

We are going the short block route with new heads, according to my mechanic he's able to get the parts cheaper this way rather than doing the long block. Yeah a couple people have said I'm lucky but for some odd reason an estimated $10k doesn't really feel lucky! But I really don't have a choice but to do it.

GCLL, from what I've gathered if you have had any type of misfire, knock, strange sound, or ANYTHING when you truck goes into regen I would be taking it to the dealer asap so they can pull the code. There was a link posted by my_crib_too about this TSB. Apparently they have redesigned the head for the 2011 so the one that you and I have is a time bomb waiting to go off. Knowing what I know now, I would be going into your dealer kicking and screaming. I'm a little pissed that I didn't keep up with you guys in here and the plethora of information everyone provides. I wouldn't have deleted and tuned my truck. Speaking with a Parts Manager at the dealer he said that this will be Ford's scape goat.

I'm not sure who I'm going to contact at Ford to even try to get someone to listen to me. That's probably going to be that part that pisses me off more than anything. We all know that tuning and deleting these engines does not cause this issue.

 

I never got a check engine light. I guess I will tell them what it did when I take it in to get my waste gate solonoid or whatever the heck it is that makes a 30 second moaning sound after my truck is shut off looked at.

I will print that TSB out. Might help me when I go.

 

Well for one you can contact Crystal on here, she is excellent at helping getting this issues higher. A parts department guy even a manager has NO say in what gets warrantied. That would be like you going into walmart and speaking with an employee and him saying that he would lower the price on an item. It's not his place nor does he have the authority. Don't just take this one man, deleting and tuning the truck is not the cause of the this. I mean just go to Ford's website and start calling numbers and stuff man. Even the service writer doesn't always have final say on warranty issues. I would definitely also get a different quote. 10k is a lot for JUST a short block.(White Bear Lake Ford Parts charges 10% over cost!!!!!!, this means you can order parts for cheaper and have them overnighted for cheaper then the dealer in the first place!!!!)

Also you don't even need to tell them that you are deleted and tuned unless they ask. You are outside the warranty window anyways, which is when they would care.

You: I have a job 1 truck that dropped a valve and destroyed my engine.
Ford: Thinking, Hmm
You: I am aware that job 1 trucks have a known issue with the head that has caused numerous other engine valve's to drop and cause this issue, I would like for Ford to cover all of it, or as much as possible because this is a known issue.

If this doesn't work, ask to speak to the next higher representative man. 10k is a lot of money to just be like, well I tuned and deleted my truck blah blah blah. If it makes you feel any better, when you get your engine back you will happy. I have just over 10k deleted and tuned miles on my rig with no problems. Others on here have way more then that.