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Aux inputs dead...

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Old Jun 1, 2014 | 03:24 PM
  #1  
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tvsjr
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Aux inputs dead...

Well, I guess the truck is getting old ('09, 145K on the clock). For quite a while, I've been using the 3.5mm aux input to the stereo ("premium" sound with SYNC, no nav, no subwoofer, XLT package) as an interface for the computer. When Sirius starts sucking, I can punch up Pandora. Pretty nice.

Unfortunately, in the last few weeks, the aux input has simply gone stupid. Voice control still works, but if I press AUX, the radio just stares at me blankly. The 3.5mm input is dead, and I can't get to the Bluetooth configuration either.

I have not yet tried pulling the ground clamps for a hard reboot, but that's next. Anyone have any other thoughts?
 
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Old Jun 4, 2014 | 02:30 PM
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Hi, tvsjr -

I recommend performing a master reset on your system. It will restore settings to factory defaults, but it should help with the issue you're having.

Here are the instructions:

How to Perform a Master Reset | SYNC & SYNC with MyFord | Ford.com

Let me know if this helps.

Jaclyn
 
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Old Jun 5, 2014 | 09:16 PM
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I appreciate it, Jaclyn... unfortunately, after hitting AUX, MENU doesn't do anything. Hard to complete a master reset when I can't get there!
 
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Old Jun 9, 2014 | 10:13 AM
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Originally Posted by tvsjr
I appreciate it, Jaclyn... unfortunately, after hitting AUX, MENU doesn't do anything. Hard to complete a master reset when I can't get there!
To save yourself a trip to the dealership, you can try a temporary pull of the SYNC fuse.

The location can be found in the Fuses and Relay section of your owner's manual. With the vehicle off, pull the fuse for 3 minutes, reinsert, and attempt to use SYNC.

Let me know what happens.

Jaclyn
 
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