Problem with Redhead Installation
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Senior User
Joined: Dec 2011
Posts: 188
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From: Charleston, SC
Problem with Redhead Installation
Hey guys, I have my old gear box out and went to put in my new redhead, and the box they sent me mounts to the inside of the frame where my current box mounts on the outside. After looking on thier website, 1977-1979 Ford F-250-F-350 4x4 Steering Gear I have the same part number, yet mine is a f150. Did they send me the wrong box or am I missing something?
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Senior User
Joined: Dec 2011
Posts: 188
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From: Charleston, SC
On the receipt it says for a f150, so they messed up. I've got a message in with them and hopefully will hear back monday. Thanks for the clarification.
choptop, if they do not replace it, lets talk.
thanks guys
choptop, if they do not replace it, lets talk.
thanks guys
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More Turbo
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I would be happy to deal with you since I have no use for it, but I'm sure they will make it right with you.
Moderator & parts slinger
Joined: Feb 2007
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From: S/W Missouri, Polk county
Yea I am sure they will want the more expensive box back in a heart beat if you paid for a F150 and got an F250 box and the 2nd is more $$.
I would hope they would cover the reshipping cost, if they made the mistake.
Unless you might have made a mistake? I am sure it in some computer record some where. Hope it all gets worked out for you, let us know.
I would hope they would cover the reshipping cost, if they made the mistake.
Unless you might have made a mistake? I am sure it in some computer record some where. Hope it all gets worked out for you, let us know.
. I need to get one.
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Senior User
Joined: Dec 2011
Posts: 188
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From: Charleston, SC
Just got off the phone with Redhead. They are sending the right box, paying for shipping back to them, and taking care of it. Great customer service just kind of a pain to have to deal with it in the first place but they are making it as easy as possible.
new box should be here wed hopefully! I'll have all new bushings, tie rods, drag link, u joints, ball joints, wheel bearings, axel seals, ss brake lines, calipers, brakes, shocks, and coils installed in the next day or two and have the ol girl back on the road in ship shape. At least I hope, this is my first time and as they say anybody can take something apart, its those that can put it back together.
new box should be here wed hopefully! I'll have all new bushings, tie rods, drag link, u joints, ball joints, wheel bearings, axel seals, ss brake lines, calipers, brakes, shocks, and coils installed in the next day or two and have the ol girl back on the road in ship shape. At least I hope, this is my first time and as they say anybody can take something apart, its those that can put it back together.
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