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Exploding Drivers Side Window!

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Old Jan 15, 2014 | 06:16 AM
  #16  
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seuadr
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From: Eaton Rapids MI
Originally Posted by Barryama
Incredible! It's just unacceptable on a brand new truck!
nothing is ever perfect. it isn't like ford is purposefully installing bad windows, they just have defects that are difficult or impossible to detect during the installation process. age of the vehicle i doubt is even a factor, it is just a defect waiting for the right conditions to become critical.
 
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Old Jan 15, 2014 | 06:24 AM
  #17  
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Originally Posted by seuadr
nothing is ever perfect. it isn't like ford is purposefully installing bad windows, they just have defects that are difficult or impossible to detect during the installation process. age of the vehicle i doubt is even a factor, it is just a defect waiting for the right conditions to become critical.
Assuming that it is even Ford's fault.
 
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Old Jan 15, 2014 | 07:08 AM
  #18  
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I completely agree however a little upset to have to flip $500 out of pocket after $60k on a rig!

And the end of the day, ***** happens, not much you can do about it lol

Barry
 
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Old Jan 24, 2014 | 10:01 AM
  #19  
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Originally Posted by Barryama
Hi, I purchased a 6.7 Diesel 2014 F250 Super Duty Crew Cab about 3 months ago. Yesterday I started my truck using the remote starter from inside my house. Seconds after I heard a loud noise. Looked outside, the driver door window shattered! it wasn't a rock thrown at my truck or anything like that, it just Blew!!!!
My mirrors were folded in however I can't see that playing a role......


Barry

Hi Barry,

What happened was unfortunate. Have you contacted your dealer? Please PM me your VIN, full name, telephone number, odometer reading, and dealer info; I will escalate the concern to your regional customer service manager.

Kwasi
 
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Old Jan 24, 2014 | 11:12 AM
  #20  
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Originally Posted by Barryama
Incredible! It's just unacceptable on a brand new truck!
Half of my life wasn't acceptable...........maybe I should return it.
 
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Old Jan 24, 2014 | 11:41 AM
  #21  
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$550 for a freakin drivers window!!!!!! Any 99-14 super duty uses the same glass, junkyard 50 bucks tops
 
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Old Jan 24, 2014 | 11:43 AM
  #22  
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Hi Kwasi, thank you for the reply. I did contact the dealer and Ford however received and cookie cutter response filled with a bunch of BS and decided I wasn't going to attempt fighting what clearly appears to be a no win situation.

However is you can help, that would be great. Please send me an email and I will reply with the information requested in hopes this can be escalated to a decision maker for careful review.

My address Kwasi is barryama1124@hotmail.com

Thank you again for any light you can shed in this frustrating situation

Regards,
Barry D
 
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Old Jan 28, 2014 | 06:11 PM
  #23  
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06 F350 Drivers side window blew IN.. All over me when driving down the highway. Freakin semi beside me, trailer tire blew when it was right beside be, the explosion blew the drivers window in all over me, put me in the ditch the kicker was I was towing a 34 foot fifth wheel at the time.. Not really any damage except for the window.
 
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Old Jan 28, 2014 | 06:32 PM
  #24  
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Around here we've had a number of issues of kids driving around shooting out windows with pellet guns, are you sure it wasn't something like that? The pellets are very small and would be very difficult to find. I think if I were you I'd call the Police and report that you suspect this could have happened.
 
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Old Jan 28, 2014 | 06:51 PM
  #25  
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Originally Posted by madsonp
Around here we've had a number of issues of kids driving around shooting out windows with pellet guns, are you sure it wasn't something like that? The pellets are very small and would be very difficult to find. I think if I were you I'd call the Police and report that you suspect this could have happened.

If it were an act of vandalism, the comprehensive insurance would probably cover it without the big deductible. My insurance co. put a windshield and passenger side glass in the F-150 I used to drive because of rocks thrown at it by kids.
 

Last edited by Denola; Jan 28, 2014 at 06:53 PM. Reason: missing word
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