Here is a "Live Chat" I had with AutoPartsWarehouse.com today. As you can see, no one knows that difference between "Direct" and "Standard" types of COP's.
Having worked as an Oracle IT Consultant for the past 5 years, I can tell you that the product information (spec's and descriptions) are rarely maintained by companies. This area is called Content Management. What companies do is create templates (Oracle calls them Catalogs) for product specifications. Unless the company creates unique templates for every type of part, the "generic" template has fields that DO NOT APPLY to many parts. However, the employees feel that they MUST put something in the generic field, even if it does not apply to the part. In short, they are adding erroneous data to the part, which appears on the website.
10:07:52 AM : Sage: Hi, my name is Sage. Thank you for contacting us. How may I assist you today?
10:09:29 AM :
Andrew Saine: I am looking at the ignition COP's for my 2003 Ford F250 with the 6.8L engine. I see that you designate some as "Standard" type and others as "Direct" type. What is the difference between these two types?
10:09:57 AM :
Sage: I'd be happy to help you with that.
10:10:12 AM :
Sage: Are you referring to the ignition Cap?
10:11:02 AM :
Andrew Saine: No. I an looking at the Coil-On-Plug or COP for the Ford modular engine.
10:11:27 AM :
Sage: Let me see what we have available for you. One moment, please.
10:12:53 AM :
Andrew Saine: For example, you list the Accel COP (Part# 140032-8) as a "Direct" type and the same Accel COP (Part# 140032) as a "Standard" type.
10:14:12 AM :
Sage: One moment please while I check into that for you.
10:14:32 AM :
Sage: What is the submodel of your vehicle?
10:14:57 AM :
Sage: What is the submodel of your vehicle?
10:14:57 AM :
Sage: Lariat
XL
XLT
10:15:27 AM :
Andrew Saine: XLT
10:16:32 AM :
Sage: Is it an in cap coil type ?
10:18:56 AM :
Andrew Saine: I an looking at Coil-On-Plug or COP's. I provided the manufacture part #'s above. Part# 140032-8 is for the Accel 8-pack of COP's and Part# 140032 is for the Accel individual COP.
10:21:46 AM :
Sage: Thanks for your patience!
10:22:03 AM :
Andrew Saine: Your website calls them Coil Packs.
10:23:17 AM :
Sage: The part numbers you suggested are an exact fit for your vehicle specifications and you will need 10 of them since yours is a 10 Cyl 6.8L engine .
10:24:02 AM :
Andrew Saine: What is the difference between "Direct" and "Standard" types of COP's?
10:24:37 AM :
Sage: Please hold on checking on it .
10:28:02 AM :
Sage: Please be patient as it may take me a few moments to do the research for you.
10:28:18 AM :
Andrew Saine: Ok.
10:31:52 AM :
Sage: Thank you for waiting. I appreciate your patience.
10:35:27 AM :
Sage: Thanks for your patience!
10:36:02 AM :
Sage: They both have the same features the only difference is the quantity .
10:37:05 AM :
Andrew Saine: Then why do you call the 8-pack a "Direct" type and the individual a "Standard" type?
10:39:12 AM :
Sage: I have checked it with the manufacturer and they say These are direct plug replacements for OEM coils.
10:41:33 AM :
Andrew Saine: I recommend that you contact your department that sets-up items (Part#'s) to better understands the differences between "Direct" and "Standard" types.
10:42:12 AM :
Sage: Please hold on let me double check it with them too .
10:44:02 AM :
Sage: I have checked it with them and they say that thee has been an error made and it will be rectified soon.
10:44:30 AM :
Andrew Saine: What was the error?
10:44:58 AM :
Sage: It was the one you were asking for the direct and standard.
10:46:05 AM :
Andrew Saine: Did they tell you the actual difference between these two types?
10:46:47 AM :
Sage: They are the same items and the only difference is the quantity sold.
10:47:00 AM :
Andrew Saine: Ok, thanks Sage!
10:47:12 AM :
Sage: Do any of those interest you?
10:47:40 AM :
Andrew Saine: I am still looking...
10:48:09 AM : Sage: Are there any other questions I could answer for you?
10:48:27 AM :
Andrew Saine: No. Thanks again.
10:48:34 AM :
Sage: Thanks for chatting! Don't hesitate to chat with us again if you need anything else. Please take a moment to rate the service you received during your chat. Just simply end the session by clicking the EXIT button to be redirected to our survey page.