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I guess my wife and I are the exceptions. She has version 1.0 in her Taurus X, it's never been updated, and it still works great. My truck obviously has a newer version, but no problems there, either. It understands both of our bland Meechigan accents just fine. I mean, once in a while if you have a song name that's unusual or something, it'll have trouble, but it still beats hunting through menus on a phone or stereo to try and look up people to call or music to listen to.
I've completely given up making it understand me. When I need to make a phone call, I'll take out my phone, hit the speed dial or contacts. It's a lot less frustrating.
As far as trying to get it to call up a song, I've never tried it.
I've had voice command GPS in a couple trucks before, and could never get those to understand me either. Heh, my bluetooth on my cell ear set can't understand me either.