That's funny cause round here getting 5k off a compatible Chevrolet to a Ford is impossible. And, well, you don't get any updates so, you are buying a 2005 to 6 model really. If you go up to a Denali, then yes, but then why not a Ford KR to compare apples to apples. I have been following ricatic's predicament, but by no means would this change the fact that overall the SD is superior in every way. Load that GM down and then compare performance and ride. If you are driving empty all the time, get a smaller truck, they ride like a car, like the torsion bar front end. Load it down, and the front end is soft. Even with a gas engine, it doesn't handle the off road as well, I have that experience. YMMV and you have to make those decisions yourself. IMO.

 

If GM would make a truck that could handle a 900 lb plow with the diesel engine, I would have bought it. I don't and never have cared for Ford as a company. Their warranty program is a joke and customer service is a craps shoot as to what you'll get.

GM has always taken care of everything for me and for the people I know who also have GM products. I can't say the same for Ford....

Hopefully the new Sierra/Silverado is more capable and looks better. I'll be waiting in line to get one.

 

What am i not getting about the standard warranty Ford has? Why does it suck? Anyone? New to owning a diesel? Thought it was pretty normal from every other car or truck ive bought?

I agree different dealerships will give different levels of service. That aside? Just talking warranty what is wrong with it?

What are the hidden details im missing?.... Thanks.

 

Fords number 1 answer to warranty claims -

Can not duplicate customer complaint


Or, there must have been water in the fuel.....

 

FYI- RALEIGH NC...... Dealerships are quoting $14,000 off with a trade rebate on all 2012's. Dont know how much that part of the rebate is; but when i bought my truck a few months back it was $1000 rebate for a trade plus the value of the trade.


So worst case your looking $12-13 without the trade..... More if you looking at a King Ranch or 60+.

My truck sticker price was right under $59k, and paid $44.5 back in April. Not including the value of the trade. Just the rebates.

Dont know what you are being quoted off a Chevy or GMC right now?

Would be good to know what price you are being quoted or end up paying....

 

I drove both and chose the Ford. The GM had some good qualities but at only six feet tall I didn't seem to fit in the cockpit just right. My knee was crowded into the dash the whole test drive and it felt like it had a low roof line. It was also hard to pass on Fords interior. Having said that, it was also before I learned about some possible problems with the Ford. If I had it to do over I would wait and see what GM will be offering with the new model they are revealing next month.

 

Ford didn't have the bankrupcy court to purge crappy dealers and rewrite contracts. But I never had any issues over the years. Just fix a few quibbles and move on. Nore am I a valued customer to Ford dealers, I buy a new truck every 10-12 years and do all my own non-warrenty repairs. My advice to people is to buy from a dealer you trust/good reputation. That said I do like the GM twins-the front suspensions just about paid for my current FORD!

 

I had eight paragraphs typed up this morning in response to your search for feedback and then something happened and I got some warning about the database crashing, and then Nostradomus said the world was coming to an end, and I got scared so I ran out the door to go to South Dakota to buy some lottery tix before tomorrow night's drawing cuz I might have to replace my truck soon and...

Anyway, my 2 cents worth is nothing new or profound. I have owned three Ford and 4 GM trucks over a forty year time span. None of them have been problem free. All have been worked on by the selling dealer when warranty was required. I say establish a good rapport with your dealer/service dept. Throw them the occasional fluid change or proverbial bone once in a while to stay current. Drop in and shoot the bull when there isn't something wrong. Let them see you carry a case of Motorcraft oil out the door. This builds working relationships in my opinion.

Test drive all three brands for your own peace of mind. Work your best financial deal. Buy the truck that best fits your wallet and needs. I don't think you can make a bad decision in today's diesel pick-up market. Unless you just rollover and play dead for the sales department.

Good luck with your decision and let us know what you do.

 

GM and Chrysler didn't have bankruptcy court either. That stuff was decided by obama cronies. It was just a coincidence that supporters of Rep candidates hat their dealerships pulled.

 

...but if you break down way from that carefully cultivated dealer relationship and are driving a Ford...no prepaid for love kind of service...BTDT...

In regards to HPFP failures, all that love better include the local Field Service Engineer (FSE) because the dealer can not qualify that repair for warranty...it must get FSE approval...good luck with that...

Regards

 

The FSE examines the evidence collected by the servicing dealer. If the evidence is "shaky or incomplete", he will recommend more tests. After seeing those test results, he contacts the home office with the findings. Then and only then is there a determination made.

 

I'm one of the guys that bleed Blue and have gone round and round with my friends and my Dad all in fun of course so if I was to buy a Chevy I would have to move out of town.

I drive a Chevy 3500HD Standard cab at work and it just seems cramped to me maybe the new ones are better.

Sorry I wasn't any help, good luck with your decision.

 

Really struggling...Ford just called me and got a lot closer. I'd pay a little more for the Ford but the margin is down to $2K.

 

I second what Marchare has said I don't think you can make a bad decision, it's just whatever you want to drive.

 

Mr. Larocca, some folks continue to make the issue confusing.

Make a distinction between dealer problems and Ford problems, both good and bad.

You're searching for a good truck for a good price. GM is due for their update within weeks, their pricing reflects this. The GM trucks are fine for most people and if you like it, get your deal. If you really like the ford then either pay the money or wait and see if the new 2013 GM trucks are that much better.

The warranty scare is 99% of the time a dealer issue! Ford denies coverage if the dealer service staff does not document/follow tear down procedure with great precision! Address this issue with your dealer before you buy. Ford may be criticized for being hard nosed with the way they expect a service tech to do their job with precision, but they don't just sit back and wait to screw over customers.

The GM trucks aren't bad. Depends on what you need the truck for. I'm a ford fan for one reason; the super duty truck holds up to the abuse that I subject it too. GM and fiat (ram) trucks did not hold up. My father fought with the ram. I fought with the GM trucks. The SD has been perfect.

I did blow an engine at 122,000 miles! Don't worry though. It was a problem with the exhaust valves on the first run of 6.7 motors. I broke down in central FL, I spoke very firmly with the dealer that my truck was towed to. Frankly, I needed confirmation from their service manager that the diesel tech had experience with handling the warranty documentation. I specifically expressed concern that the service tech simply had to represent both parties in the best light possible by documenting the tear down and diagnosis. I needed to know if the tech was going to be on fords side or mine. Luckily the guy is a 20 year career tech, he flew to Arizona to inspect the test 6.7 motors before they were released. He knows his stuff, both wrenching and more importantly, business of being a dealer service tech.

Good luck!