2012 Question
#16
I got 0 info from my dealer and did not care. those sales guys are worthless and only care about the sale IMHO.
Got all the info from a member on the this board. It was awesome info. Once I knew the truck was in the local RR yard, I checked the dealers lot every day. I called them when I spotted it in back and told them I will pick it up tomorrow. Of course they said "we were just going to call you" right.................
Got all the info from a member on the this board. It was awesome info. Once I knew the truck was in the local RR yard, I checked the dealers lot every day. I called them when I spotted it in back and told them I will pick it up tomorrow. Of course they said "we were just going to call you" right.................
#17
Yes I guess sad to say the salesman could care less
I have to assume if he cared he would know where the truck is
Since some one who was kind enough on here to check with out me even asking why wouldn't my salesman try and help me
But the joke is on my salesman at this point
I told him that he better do what ever he needed to do to get the truck here
I dont have a signed deal with him
i will pick up my 2010 from him and buy a Gmc or a Chevy next week
We have both in out company and both are great trucks either will do fine...
No more games
I have to assume if he cared he would know where the truck is
Since some one who was kind enough on here to check with out me even asking why wouldn't my salesman try and help me
But the joke is on my salesman at this point
I told him that he better do what ever he needed to do to get the truck here
I dont have a signed deal with him
i will pick up my 2010 from him and buy a Gmc or a Chevy next week
We have both in out company and both are great trucks either will do fine...
No more games
#20
I know this feeling, as I just went through the same thing with my 2012 F450. We ordered it on 5/22 as a special order. Originally they said 6-8 weeks - which would be mid to end of July. The reality was we didnt take delivery until August 27. They pushed the delivery date back 3 times and actually "lost" the truck for a couple days during shipment... pretty unbelievable.
The process sucks - hard to understand how such a large company cant accurately track/time this stuff... hang in there! worth the wait!!
-BF
The process sucks - hard to understand how such a large company cant accurately track/time this stuff... hang in there! worth the wait!!
-BF
#21
#23
Patience...
I have just found out from a person on here the truck is still in kentucky
At this point ford sucks
I have spent 1/2 a million bucks with this dealer over the last 30 years and they can even tell me where the truck is (yes that is a true statement)
The truck was built the 3rd week in August
And it still sits there
This very well may be my last ford product
I cant stand poor service...
At this point ford sucks
I have spent 1/2 a million bucks with this dealer over the last 30 years and they can even tell me where the truck is (yes that is a true statement)
The truck was built the 3rd week in August
And it still sits there
This very well may be my last ford product
I cant stand poor service...
2/27/12 - placed order
3/16/12 - order picked up @ factory
3/29/12 - VIN posted
4/7/12 - Shipped
4/10/12 - Arrived @ Dealer
4/11/12 - Picked Up
I did not order the spray in liner because it would add about two weeks to the order...
#24
#26
Hold the phone there, big fella! Don't let an incompetent dealer sour you on the product... Pull your order with that place and go to the other dealer and git 'er done. Take the VIN number, too.
Guaranteed, though, as soon as they see money walking out the door, things will change quickly.
Guaranteed, though, as soon as they see money walking out the door, things will change quickly.
#27
#28
I owe my dealer an update
I was leaving the dealer on Saturday I had picked up my 2007 GTCS at about 2 PM I turned left on route 1 and coming at me was a new car hauler
On the top one the tailer was my truck
Yes believe it or not that this is true
I turned around to watch them unload my truck
There were 3 vehicles on the hauler
As I sat there the driver asked what one was mine
I told him and he said nice choice
I should have it by Tuesday ( I hope)\
Nice looking truck I hope the way to long wait is worth it
One interesting point was the truck driver said it has been at the shipping deport 2 days
Thats isnt what the Ford rep told my dealer
I Do not think I would ever again order a Vehicle from Ford
I have ordered for GM and Chevy several time and have never seen a problem like this
But you know when I ordered my 2007 GTCS the same thing went on
it sat at the rail yard for 4 weeks getting a hauler to take it to the dealer
The truck is nice looking but I am pissed at Ford for the poor service on shipping the Truck
Ford if they are going to remain the leader has to do better
One more point as the 1st of last week I asked my Dealer (who I have bought from the last 28 years ) what was going on he sent an email to the Ford rep she never got back to him
So shame on Ford
If I ran my company this way I would be out of Business
I have to say next time I may order a GM or Chevy product based on a very poor Ford rep
I really hope they send me that form to fill out on how happy I am
But I am sure my dealer will keep that from me
Ford Motors If you want to keep me as customer you need to do better......
I was leaving the dealer on Saturday I had picked up my 2007 GTCS at about 2 PM I turned left on route 1 and coming at me was a new car hauler
On the top one the tailer was my truck
Yes believe it or not that this is true
I turned around to watch them unload my truck
There were 3 vehicles on the hauler
As I sat there the driver asked what one was mine
I told him and he said nice choice
I should have it by Tuesday ( I hope)\
Nice looking truck I hope the way to long wait is worth it
One interesting point was the truck driver said it has been at the shipping deport 2 days
Thats isnt what the Ford rep told my dealer
I Do not think I would ever again order a Vehicle from Ford
I have ordered for GM and Chevy several time and have never seen a problem like this
But you know when I ordered my 2007 GTCS the same thing went on
it sat at the rail yard for 4 weeks getting a hauler to take it to the dealer
The truck is nice looking but I am pissed at Ford for the poor service on shipping the Truck
Ford if they are going to remain the leader has to do better
One more point as the 1st of last week I asked my Dealer (who I have bought from the last 28 years ) what was going on he sent an email to the Ford rep she never got back to him
So shame on Ford
If I ran my company this way I would be out of Business
I have to say next time I may order a GM or Chevy product based on a very poor Ford rep
I really hope they send me that form to fill out on how happy I am
But I am sure my dealer will keep that from me
Ford Motors If you want to keep me as customer you need to do better......
#30