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6.0L Power Stroke Diesel 2003 - 2007 F250, F350 pickup and F350+ Cab Chassis, 2003 - 2005 Excursion and 2003 - 2009 van

6.0 L Serious Problems...

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Old Jul 17, 2012 | 02:04 PM
  #16  
RideDiesel88's Avatar
RideDiesel88
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Joined: Jun 2012
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Ya no kiddin.. They should have diagnosed it correctly before jumpin the gun. Sounds like a faulty EGR system tho nothing too unusual. This was a Ford Customer service center? or they just work on Fords?
 
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Old Jul 17, 2012 | 03:14 PM
  #17  
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59203shop
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Mountain Pass
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I need to be able to show them that the repairs they performed or the lack of repairs is what led up to the engine over heating.
 
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Old Jul 17, 2012 | 03:15 PM
  #18  
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59203shop
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Mountain Pass
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Originally Posted by RideDiesel88
Ya no kiddin.. They should have diagnosed it correctly before jumpin the gun. Sounds like a faulty EGR system tho nothing too unusual. This was a Ford Customer service center? or they just work on Fords?
this was a Legacy Ford in richland, wa. Certified ford service center
 
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Old Jul 17, 2012 | 05:10 PM
  #19  
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59203shop
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I think those injectors are water cooled, so if they didnt put new seals in or damaged the seals, it would let coolant leak into the combusion camber or in the engine somewhere making extreme pressure hydralockin the engine blowing the gaskets, $7800 for a head gasket job, thats nuts! $400 in parts, 16 hours to pull motor and reinstall motor, 8 hours to put new seals and studs in, we should be closer to 3500 or 4000 total.
 
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Old Jul 17, 2012 | 05:31 PM
  #20  
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_Me2_
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Your theory on what caused the head gaskets to blow does not hold water, so to speak. I'm pretty sure there is no cooling of the injectors with engine coolant. It looks like each time the attempted to address what the complaint was. Only mention of overheating was when it was initially taken to another dealer. Clutch and hard starting are not head gasket issues, and there is no mention of continued overheating or anything else that would suggest an oil cooler/EGR cooler/head gasket issue. I didn't check the codes, but maybe there is something in there that would indicate an oil cooler/EGR cooler/head gasket issue. However, I don't see how any of the work they did would cause the failure of the head gaskets. If the repair price is unreasonable, shop around.
 
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Old Jul 17, 2012 | 09:19 PM
  #21  
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m-chan68
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Originally Posted by _Me2_
Your theory on what caused the head gaskets to blow does not hold water, so to speak. I'm pretty sure there is no cooling of the injectors with engine coolant. It looks like each time the attempted to address what the complaint was. Only mention of overheating was when it was initially taken to another dealer. Clutch and hard starting are not head gasket issues, and there is no mention of continued overheating or anything else that would suggest an oil cooler/EGR cooler/head gasket issue. I didn't check the codes, but maybe there is something in there that would indicate an oil cooler/EGR cooler/head gasket issue. However, I don't see how any of the work they did would cause the failure of the head gaskets. If the repair price is unreasonable, shop around.
I agree with everything stated in the quote above. I'll go as far as saying that the OP appears dissatisfied with the amount of money required for the quoted repair, but the previous complaints had absolutely nothing to do with its present issue.
 
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Old Jul 17, 2012 | 10:03 PM
  #22  
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Fulthrotl
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Joined: Apr 2012
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Originally Posted by winklershop
So if we have them fix this worse case we would have almost 16,000 dollars into this truck!!!!!!!!!!!! So…what do you guys think…did they do something that might have caused this to overheat?! We want to be able to prove they are responsible for this over heating event, and they have to fix it since we just gave them $3300 to fix the previous problems…what would cause this truck to overheat like that two weeks after they fixed it?!?! Let me know what you guys think, need your help on this big time…truck is on standby until we figure out what the heck to do…
i'm gonna share something with you.... where it looks like you grabbed
a page of text from somewhere, and just puked it here, and want it sorted
for you, did you approach the service of your vehicle the same way?

that may sound harsh, but after picking thru the info, i don't see anything
that they claimed to have done that would blow head gaskets. did they
tell you every conceivable thing you should address in this engine? doesn't
sound like it.

are they therefore responsible for fixing anything that they didn't tell you
could break, ever? hardly.

this seems to sum it up:

"We want to be able to prove they are responsible for this over
heating event, and they have to fix it since we just gave them
$3300 to fix the previous problems…what would cause this truck
to overheat like that two weeks after they fixed it?!?!"

you have a broken engine, and you want to blame someone else,
and make them fix it for free... am i understanding this correctly?

when i started throwing codes and blowing steam, i started looking
for answers, and the first answer came back by 9 am, $1,300.
then, i ended up on here, reading and asking questions.... the
answer changed to $2,300, then it changed to $3,500, by lunch,
the answer was $4,500 and by 2 PM, when a course of action had
been formulated and decided upon, the answer was... $9,000.

by the time the work was completed, the answer was $10,080 out
the door.

the first number of $1,300 was a $350 EGR cooler, and $950 labor.
if i hadn't done some research here, i'd a done that, and then found
out the oil cooler was bad... and wasted the $950. then i'd a done
the oil cooler for $1,800, and found out the head gaskets were blown.

so i'd a wasted $2,300 in wasted labor doing it halfway. THEN i'd a pulled the
engine and done the heads, taking it apart for the third time. and spent
another $7k.

and that sounds like pretty much what you've done. i'm sorry for your
misfortune, but it sounds like you are a victim of circumstance, and lack
of research on your part.

when i blew steam, i had NO idea of the care and feeding necessary to
make this engine reliable. i have a better idea now.

welcome to the forum. there are smart people here who can help. but
we aren't legal aid.
 
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Old Jul 17, 2012 | 10:15 PM
  #23  
BLADE35's Avatar
BLADE35
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15 Year Member
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Joined: Apr 2010
Posts: 19,061
Likes: 238
From: Saratoga Springs,UT
Originally Posted by Fulthrotl
i'm gonna share something with you.... where it looks like you grabbed
a page of text from somewhere, and just puked it here, and want it sorted
for you, did you approach the service of your vehicle the same way?

that may sound harsh, but after picking thru the info, i don't see anything
that they claimed to have done that would blow head gaskets. did they
tell you every conceivable thing you should address in this engine? doesn't
sound like it.

are they therefore responsible for fixing anything that they didn't tell you
could break, ever? hardly.

this seems to sum it up:

"We want to be able to prove they are responsible for this over
heating event, and they have to fix it since we just gave them
$3300 to fix the previous problems…what would cause this truck
to overheat like that two weeks after they fixed it?!?!"

you have a broken engine, and you want to blame someone else,
and make them fix it for free... am i understanding this correctly?

when i started throwing codes and blowing steam, i started looking
for answers, and the first answer came back by 9 am, $1,300.
then, i ended up on here, reading and asking questions.... the
answer changed to $2,300, then it changed to $3,500, by lunch,
the answer was $4,500 and by 2 PM, when a course of action had
been formulated and decided upon, the answer was... $9,000.

by the time the work was completed, the answer was $10,080 out
the door.

the first number of $1,300 was a $350 EGR cooler, and $950 labor.
if i hadn't done some research here, i'd a done that, and then found
out the oil cooler was bad... and wasted the $950. then i'd a done
the oil cooler for $1,800, and found out the head gaskets were blown.

so i'd a wasted $2,300 in wasted labor doing it halfway. THEN i'd a pulled the
engine and done the heads, taking it apart for the third time. and spent
another $7k.

and that sounds like pretty much what you've done. i'm sorry for your
misfortune, but it sounds like you are a victim of circumstance, and lack
of research on your part.

when i blew steam, i had NO idea of the care and feeding necessary to
make this engine reliable. i have a better idea now.

welcome to the forum. there are smart people here who can help. but
we aren't legal aid.

Very WELL SAID^^^^^^^^

BTW wish I had 10K to dump in my truck AW Hell even 5-6K

And you know me so I have to suggest a ScanGaugeII would be a GREAT Investment for the OP
 
Reply
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Old Jul 18, 2012 | 04:58 AM
  #24  
wulfman's Avatar
wulfman
Posting Guru
Joined: Aug 2010
Posts: 1,924
Likes: 0
From: knox Tn
Club FTE Silver Member

Originally Posted by Fulthrotl
i'm gonna share something with you.... where it looks like you grabbed
a page of text from somewhere, and just puked it here, and want it sorted
for you, did you approach the service of your vehicle the same way?

that may sound harsh, but after picking thru the info, i don't see anything
that they claimed to have done that would blow head gaskets. did they
tell you every conceivable thing you should address in this engine? doesn't
sound like it.

are they therefore responsible for fixing anything that they didn't tell you
could break, ever? hardly.

this seems to sum it up:

"We want to be able to prove they are responsible for this over
heating event, and they have to fix it since we just gave them
$3300 to fix the previous problems…what would cause this truck
to overheat like that two weeks after they fixed it?!?!"

you have a broken engine, and you want to blame someone else,
and make them fix it for free... am i understanding this correctly?

when i started throwing codes and blowing steam, i started looking
for answers, and the first answer came back by 9 am, $1,300.
then, i ended up on here, reading and asking questions.... the
answer changed to $2,300, then it changed to $3,500, by lunch,
the answer was $4,500 and by 2 PM, when a course of action had
been formulated and decided upon, the answer was... $9,000.

by the time the work was completed, the answer was $10,080 out
the door.

the first number of $1,300 was a $350 EGR cooler, and $950 labor.
if i hadn't done some research here, i'd a done that, and then found
out the oil cooler was bad... and wasted the $950. then i'd a done
the oil cooler for $1,800, and found out the head gaskets were blown.

so i'd a wasted $2,300 in wasted labor doing it halfway. THEN i'd a pulled the
engine and done the heads, taking it apart for the third time. and spent
another $7k.

and that sounds like pretty much what you've done. i'm sorry for your
misfortune, but it sounds like you are a victim of circumstance, and lack
of research on your part.

when i blew steam, i had NO idea of the care and feeding necessary to
make this engine reliable. i have a better idea now.

welcome to the forum. there are smart people here who can help. but
we aren't legal aid.
Benny beat me to it but yes very well said .
 
Reply
Old Jul 18, 2012 | 04:42 PM
  #25  
metmop's Avatar
metmop
Senior User
Joined: Apr 2012
Posts: 294
Likes: 0
From: Orlando, FL
A little harsh.... I like it Winker maybe a shop should have noticed it, may be not. They didn't and even if they did all it would have done was... you would have learned 2 weeks earlier there was 2 problems and saved you a tow bill. It doesn't change anything with your truck or your bill. I can understand you being seriously dismayed with the price. The way I see it you have several options.

1. Sell the truck (if you need it it for work buy a different truck or find a new job)
2. Cough up the cash and let a shop fix it.
3. Starts searching these forums and reading some books, spend $80 at ford and get the maintenance manual, a haynes manual etc. and atleast $100 at sears for basic tools and learn why it costs so much to pay someone to do this by doing it yourself.


P.S. Welcome to the forums. Unforetunately for you you found them after your truck went south... There is a thread here I started where I thanked most the people that posted here because they saved me atleast 1K because I noticed that a my oil cooler was plugged BEFORE the head gaskets, engines, injectors (etc......) had a chance to blow. There is enough info here to rebuild the engine from the ground up.... you will have to search to find it
 

Last edited by metmop; Jul 18, 2012 at 04:48 PM. Reason: Added the P.S.
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