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6.7L Power Stroke Diesel 2011-current Ford Powerstroke 6.7 L turbo diesel engine

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Old Mar 3, 2012 | 08:14 AM
  #1  
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From: Needles CA KOA
New TSB

AS 21820 3/01/2011
"FORD: THERE MAY BE FUEL CONTAMINATION CAUSING DAMAGE TO THE FUEL SYSTEM. THE VEHICLE MAY NOT START, HAVE A HARD START, RUN ROUGH, HAVE EXHAUST SMOKE, OR THE ENGINE MAY KNOCK. 2011 F SUPER DUTY. *RM"
 
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Old Mar 3, 2012 | 09:57 AM
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Googled that and: Service Bulletin 321009 for Ford FUEL SYSTEM, DIESEL | AutoMD

2011 Ford F-450 Sd Fuel System, Diesel Service Bulletin 321009

NHTSA: Action Number: 10039054 Service Bulletin Number: 321009
Report Date:
Mar 01, 2011Component:
Fuel System, Diesel
Summary: Ford: there may be fuel contamination causing damage to the fuel system. The vehicle may not start, have a hard start, run rough, have exhaust smoke, or the engine may knock. 2011 f super duty. *rm

Went back to AutoMD site and tried to find TSB's on Super Duty's and found none.... hmmmmmm.....
 

Last edited by Kep4; Mar 3, 2012 at 10:00 AM. Reason: Add info
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Old Mar 3, 2012 | 04:20 PM
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Its neither a TSB or a special service message from Ford (I just checked)
 
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Old Mar 3, 2012 | 05:34 PM
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Thanks, Vince!

I thought something smelled wrong about that one....
 
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Old Mar 3, 2012 | 07:08 PM
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This information was found from the "Recalls/TSB" tab at the top of this page.
I have seen it referenced other places as well. Ford Technical Service Bulletins - Page 113 | AutoMD
This info is brand new Mar 01, 2011.

TSB data for: 2011 FORD F-350 SD
Bulletin Number: AS-21820
Sequence Number: 10039054
Date: 20110301
Component Name: 061200 ENGINE AND ENGINE COOLING:ENGINEIESEL
Make: FORD
Model: F-350 SD
Year: 2011
Summary:
FORD: THERE MAY BE FUEL CONTAMINATION CAUSING DAMAGE TO THE FUEL SYSTEM. THE VEHICLE MAY NOT START, HAVE A HARD START, RUN ROUGH, HAVE EXHAUST SMOKE, OR THE ENGINE MAY KNOCK. 2011 F SUPER DUTY. *RM
 
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Old Mar 3, 2012 | 07:50 PM
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OK, I found it. Its just directing us to the job aid (with pictures) thats been out for quite some time. It shows where rust would be found.
 
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Old Mar 4, 2012 | 09:35 AM
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Aah no its not.
 
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Old Mar 4, 2012 | 11:04 AM
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Originally Posted by Fulltimer50
Aah no its not.
So, you have access to Ford documents,huh?
 
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Old Mar 4, 2012 | 11:04 AM
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<TABLE>OASIS SPECIAL SERVICE MESSAGE NUMBER: 21820
MESSAGE TITLE: 2011 F-SUPER DUTY EQUIPPED WITH 6.7L DIESEL ENGINE - POOR QUALITY DIESEL, GASOLINE OR OTHER NON-DIESEL FUELS ADDED TO THE FUEL TANK - SERVICE TIP APPLICABLE VEHICLES :
2011 TRUCK : 00028 F-SERIES OASIS MESSAGE :
2011 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE WHICH HAVE
EXPERIENCED FUEL SYSTEM CONTAMINATION MAY HAVE DAMAGED FUEL SYSTEM COMPONENTS
INCLUDING THE HIGH PRESSURE (HP) PUMP AND FUEL INJECTORS. FUEL AND ADDITIVES
WHICH DO NOT MEET THE MINIMUM LUBRICATION, COOLING AND ANTI-CORROSION PROPERTIES
REQUIRED BY THE HIGH PRESSURE FUEL SYSTEM COMPONENTS MAY CAUSE SYMPTOMS
INCLUDING, BUT NOT LIMITED TO, THE FOLLOWING: CRANK/NO START, LONG CRANK/HARD
START, ROUGH RUN, LOW POWER, ENGINE KNOCKING, EXHAUST SMOKE AND/OR FUEL RAIL
PRESSURE (FRP) SLOW TO BUILD. TO HELP WITH THE DIAGNOSIS AND REPAIR OF CONCERNS
DUE TO FUEL CONTAMINATION, A JOB AID HAS BEEN DEVELOPED AND IS NOW AVAILABLE ON
THE PTS WEBSITE UNDER THE SERVICE TIPS TAB
.

<TBODY></TBODY></TABLE>
 
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Old Mar 4, 2012 | 12:07 PM
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Job aid - sounds like an aid to help not cover under warranty.
 
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Old Mar 4, 2012 | 12:12 PM
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Originally Posted by vloney
<TABLE>OASIS SPECIAL SERVICE MESSAGE NUMBER: 21820
MESSAGE TITLE: 2011 F-SUPER DUTY EQUIPPED WITH 6.7L DIESEL ENGINE - POOR QUALITY DIESEL, GASOLINE OR OTHER NON-DIESEL FUELS ADDED TO THE FUEL TANK - SERVICE TIP APPLICABLE VEHICLES :
2011 TRUCK : 00028 F-SERIES OASIS MESSAGE :
2011 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE WHICH HAVE
EXPERIENCED FUEL SYSTEM CONTAMINATION MAY HAVE DAMAGED FUEL SYSTEM COMPONENTS
INCLUDING THE HIGH PRESSURE (HP) PUMP AND FUEL INJECTORS. FUEL AND ADDITIVES
WHICH DO NOT MEET THE MINIMUM LUBRICATION, COOLING AND ANTI-CORROSION PROPERTIES
REQUIRED BY THE HIGH PRESSURE FUEL SYSTEM COMPONENTS MAY CAUSE SYMPTOMS
INCLUDING, BUT NOT LIMITED TO, THE FOLLOWING: CRANK/NO START, LONG CRANK/HARD
START, ROUGH RUN, LOW POWER, ENGINE KNOCKING, EXHAUST SMOKE AND/OR FUEL RAIL
PRESSURE (FRP) SLOW TO BUILD. TO HELP WITH THE DIAGNOSIS AND REPAIR OF CONCERNS
DUE TO FUEL CONTAMINATION, A JOB AID HAS BEEN DEVELOPED AND IS NOW AVAILABLE ON
THE PTS WEBSITE UNDER THE SERVICE TIPS TAB.
<TBODY></TBODY></TABLE>
Thanks for posting vloney.
 
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Old Mar 4, 2012 | 12:37 PM
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6.7 Diesel Fuel System Contamination Diagnosis and Service Procedure Job Aid

Not sure if I got a copy of it from here or another forum. I would post it but I don't know how to attach a document.

And yes, it appears to be 11 pages of .......if you see this it is not under warranty.
 
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Old Mar 4, 2012 | 12:51 PM
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If a failure doesn't have an example in this document, is it covered or can dealerships still deny warranty regardless of this document if the truck is stock?
 
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Old Mar 4, 2012 | 01:15 PM
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Originally Posted by kper05
If a failure doesn't have an example in this document, is it covered or can dealerships still deny warranty regardless of this document if the truck is stock?
That's just my interpretation of it, I don't work for Ford. Someone else may be able to give a better answer.
 
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Old Mar 4, 2012 | 01:19 PM
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Originally Posted by Fulltimer50

This info is brand new Mar 01, 2011.
Brand new a year ago.
 
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