Dealer Problems
#18
12-22-2011, 10:06 AM
At this current time...my truck has 27k on it. It is a 11' F250 4x4 Extra Cab Fx4.
Its been to the shop at 4k because a transmission seal blew and was pouring out transfer fluid.
Now its in for the rear axle not locking (even though the screen says it is).
Steering making a pretty loud noise when turning
Shocks being shot
and being unsafe on the highway, pulling horribly, hitting a bump and its hard to keep in a lane.
Dropped it off at 8 am yesterday. I got a call at 3 yesterday, saying the rear axle was fine.
Was told steering was fine and it was my oversized tires rubbing causing the noise. I laughed and said, oh no. She laughed and said oh yes and could show me where they were rubbing.
I laughed and started yelling, I told you it was doing it when in PARK.
She also told me the shocks were perfectly fine.
So they say they will look at it again.
Call me a half hour later and ask me for my wheel lock...
What haven't even pulled anything off to look at it???
They said one lower ball joint was loose.
Haven't heard anything since the wheel lock call.
I don't want to state the name of the dealer yet, but will be if this isn't taken care of. They are a huge dealer in Southeastern MI
Rant over, sorry...
Its been to the shop at 4k because a transmission seal blew and was pouring out transfer fluid.
Now its in for the rear axle not locking (even though the screen says it is).
Steering making a pretty loud noise when turning
Shocks being shot
and being unsafe on the highway, pulling horribly, hitting a bump and its hard to keep in a lane.
Dropped it off at 8 am yesterday. I got a call at 3 yesterday, saying the rear axle was fine.
Was told steering was fine and it was my oversized tires rubbing causing the noise. I laughed and said, oh no. She laughed and said oh yes and could show me where they were rubbing.
I laughed and started yelling, I told you it was doing it when in PARK.
She also told me the shocks were perfectly fine.
So they say they will look at it again.
Call me a half hour later and ask me for my wheel lock...
What haven't even pulled anything off to look at it???
They said one lower ball joint was loose.
Haven't heard anything since the wheel lock call.
I don't want to state the name of the dealer yet, but will be if this isn't taken care of. They are a huge dealer in Southeastern MI
Rant over, sorry...
Don't get me wrong it is your truck and you can do whatever you want but when you start altering the truck and you have problems that may be caused by these alterations you can't expect the dealer to take care of them.
Yelling at the dealer is typically not a good idea as that is going to make them less eager to help you.
Good luck with your truck.
#19
12-22-2011, 11:24 AM
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QwkTrip
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