Painting the Expy again!
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MMNC (SS)(Ret)
Joined: Mar 2004
Posts: 11,606
Likes: 149
From: SE Georgia
Painting the Expy again!
Hood is bubbling, in a few spots the paint has flaked off. Again.
Service writer already took pictures and got the repairs authorized with Ford. Have to see what my work schedule is and then take it in for a 4th painting. Joy. Also need to pre-call Ford and make sure they give me a big enough rental this time.
Service writer already took pictures and got the repairs authorized with Ford. Have to see what my work schedule is and then take it in for a 4th painting. Joy. Also need to pre-call Ford and make sure they give me a big enough rental this time.
Super Moderator
Joined: Aug 2003
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From: Isanti, MN
Hood is bubbling, in a few spots the paint has flaked off. Again.
Service writer already took pictures and got the repairs authorized with Ford. Have to see what my work schedule is and then take it in for a 4th painting. Joy. Also need to pre-call Ford and make sure they give me a big enough rental this time.
Service writer already took pictures and got the repairs authorized with Ford. Have to see what my work schedule is and then take it in for a 4th painting. Joy. Also need to pre-call Ford and make sure they give me a big enough rental this time.
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MMNC (SS)(Ret)
Joined: Mar 2004
Posts: 11,606
Likes: 149
From: SE Georgia
She goes under the knife on Monday. They're also fixing the tint they scratched 2 days ago while fixing the rear pass windows
I must say, Cutter Ford is really doing a good job so far. We had a few bumps, but overall much better than previous Dealerships.
I must say, Cutter Ford is really doing a good job so far. We had a few bumps, but overall much better than previous Dealerships.
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MMNC (SS)(Ret)
Joined: Mar 2004
Posts: 11,606
Likes: 149
From: SE Georgia
just the hood. the other stuff painted in 2009 looks like crap, but it's not corroding out like the hood. So I have to wait until then, or fix it myself
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Is there any way Ford can do that with my trunk under a warranty? First time I asked I got the answer it's a 2007 and got 65000 miles and a dumb look...
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Thread Starter
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MMNC (SS)(Ret)
Joined: Mar 2004
Posts: 11,606
Likes: 149
From: SE Georgia
read your warranty card. the hood and trunk are made of aluminum. known corrosion problems.
Ford has a pretty long warranty term for corrosion. i just can't remember what it is. If your mileage/age falls under it, just visit the Dealership and point that out. I've already had my rear hatch fixed once for this
Expy has been at Ford since Monday. Waiting to see if I'll have it back today or not.
Ford has a pretty long warranty term for corrosion. i just can't remember what it is. If your mileage/age falls under it, just visit the Dealership and point that out. I've already had my rear hatch fixed once for this
Expy has been at Ford since Monday. Waiting to see if I'll have it back today or not.
Logistics Pro
Joined: Mar 2001
Posts: 4,157
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The corrosion warranty is BS. It calls for complete rust through. That is very severe and even without paint or primer wouldn't happen within the time they list. The problem with the trunk and hood is Ford does not know how to properly prep the metal and that is why you get the bubbles and paint failure.
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MMNC (SS)(Ret)
Joined: Mar 2004
Posts: 11,606
Likes: 149
From: SE Georgia
It came back worse than I dropped off. They didn't fix corrosion...just sanded and sprayed paint over top. Then they burned through paint BADLY in several places. It's noticeable from 5+ feet away
2nd Dealership, 3rd shop painting. Exact same problem as in 2009
Topper is they drove it ~16 miles, burned a 1/4 tank of gas, and for some reason rifled through entire vehicle. I've found stuff out of place and buttons, settings changed on everything
Pics to come shortly
Edit: oh yeah, and crackheads scratched hell out of Passenger quarterpanel
2nd Dealership, 3rd shop painting. Exact same problem as in 2009
Topper is they drove it ~16 miles, burned a 1/4 tank of gas, and for some reason rifled through entire vehicle. I've found stuff out of place and buttons, settings changed on everything
Pics to come shortly
Edit: oh yeah, and crackheads scratched hell out of Passenger quarterpanel
Thread Starter
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MMNC (SS)(Ret)
Joined: Mar 2004
Posts: 11,606
Likes: 149
From: SE Georgia
Started raising hell with Dealership. No Managers at work. Told nice lady they had 30 minutes to find one or they could explain to owner why I filed a BBB Complaint
Strangely enough, a Manager was found. Had no explanation for the problems. Wants me to bring it back in Tuesday.
5th time for paint upcoming. Anybody care to place bets on a 6th or 7th attempt? I can't file a complaint with Ford as it's past their working hours. I'm going to make a complaint Monday
Strangely enough, a Manager was found. Had no explanation for the problems. Wants me to bring it back in Tuesday.
5th time for paint upcoming. Anybody care to place bets on a 6th or 7th attempt? I can't file a complaint with Ford as it's past their working hours. I'm going to make a complaint Monday
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MMNC (SS)(Ret)
Joined: Mar 2004
Posts: 11,606
Likes: 149
From: SE Georgia
I don't know how thick it is. Doesn't look bad yet. Just realized my iPhone pics don't really show the paint flaws. I'll try to get a decent picture with my SLR that shows the bare aluminum in those 2 spots