I have a 2005 Explorer with a 6 disc changer in the dash. The CDs won't eject or play. I am getting eject error or CD error on the display. How do I get them out? Or where do I take it to get them out? Once they are out, would I have to replace the unit?

I can hear the unit trying to eject but nothing.

 

I'd suggest you start by pulling the fuse for the radio for 5 minutes, then install. The CD changer may try to reset and eject the problem CD in the process, if you're lucky.

You could also try the self diagnostics. The procedure is pasted below from the Factory Service Manual:

Audio Unit Self-Diagnostic Mode - CD6

NOTE: To enter the speaker walk-around test or the audio unit self-diagnostic mode, the audio unit must be turned on and in the radio tuner mode (AM/FM).

To enter the following tests, press the desired preset button while in the speaker walk-around test or while in the audio unit self-diagnostic mode.

To exit the audio unit self-diagnostic mode, turn the ignition switch or the audio unit off.

If the concern remains and the fault is not detected, GO to Symptom Chart to continue diagnosis.

The self-diagnostic mode has 6 manual tests available:
Preset button 1 = ENTER DIAGNOSTICS. This test enters the audio self-test from the speaker walk-around test. Press the tune > button after the audio self-test to display the diagnostic trouble codes.

Preset button 2 = View continuous DTCs. Press the tune > button to scroll through the DTCs.

Preset button 3 = SIGNAL STRENGTH.

Preset button 4 = Software configuration level. This test queries each radio system controller for its software configuration level. Press the tune > button to scroll through the software levels.

Preset button 5 = DISPLAY TEST. This test lights all the display segments for 5 seconds and then turns all segments off.

Preset button 6 = MODULE CONFIGURATION. Press the tune > button to scroll through the configuration list.

To exit the self-diagnostic mode, turn the ignition switch off or the audio unit off.

If the concern remains and the fault is not detected, GO to Symptom Chart to continue diagnosis.
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-Rod