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Old Aug 21, 2011 | 03:50 PM
  #1  
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From: Frequently frozen MN
Restore points

I thought that I might have a virus called backdoor.tidserv, but I don't. (It's a virus that redirects you to various webpages and is invisible to most antivirus programs -- or so I undersand).

Anyway, Symantec has a free test/removal tool. However, they casually mention that you need to disable system restore to use it.

I was a little nervous about that, so I started to do it -- just to see how it worked. It popped up a warning that said "Existing restore points will be deleted" - So I quit.

I've never had to use a restore on my personal stuff, but that was too much of a chance to take -- what if the 'fix' screwed me up big time?

Anyway, I didn't do it.

I think that there is a way to save restore points externally.
Does anyone know what it is?

Also, does anyone have experience with this tidserv? Sounds pretty nasty.

Thanks,

hj
 
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Old Aug 21, 2011 | 04:13 PM
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Don't sweat it....turn off the "restore points" and when Norton is done removing the malware, turn restore back on and manually do a restore point.

Or just do this:

1- Download TDSSKILLER from following link

http://support.kaspersky.com/viruses...?qid=208280684

2- unzip the folder and put the both exe and txt file on desktop not in any folder.

3- Click Start > Run and copy/paste the following bold command into Run box and hit Enter.

"%userprofile%\Desktop\TDSSKiller*****" -v

4- It will take few second to scan neccessary files and might ask you to reboot your system incase it finds any error.
 
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Old Aug 21, 2011 | 07:35 PM
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The reason it wants to delete the restore points is because if you have a virus, the virus will likely also be archived in your restore points. A restore point can't be edited, so if the virus is hidden in there as well, the removal tool won't be able to touch it and your machine will still be infected.

If you're worried, make an external back up of your hard drive or documents, or whatever it is you're worried about losing and then go ahead and delete the restore points. If something bad happens, you can always revert to your back up. If everything works with no issues after a few weeks, delete the back up so you don't save the virus and forget about it later.
 
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Old Aug 21, 2011 | 09:25 PM
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Install and run Malwarebytes antimalware..

You can download it from download.com

If it won't install try it in safe mode..

That should fix it
 
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Old Aug 22, 2011 | 12:18 AM
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Thanks everybody. Especially the allpro DJ

I don't actually seem to have the virus, it wsa just a little misread on my part. But, I did want to know about RPs.

I DID read that they cannot be externally saved.

hj.
 
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Old Aug 22, 2011 | 12:24 AM
  #6  
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In the worst case you have to slick everything to be sure.

But that opens the question "How did it get there?" doesn't it?
 
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Old Aug 22, 2011 | 12:17 PM
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External drives have gotten quite inexpensive of late.
I have two 1TB drives that I back up to.
Do a back up before doing a risky action.
If there is a problem you can reinstall the pre action condition.
 
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