AE Help...
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Joined: Feb 2009
Posts: 6,039
Likes: 74
Did you activate your enhanced version?
Check to see if the connector ID is the same as on the box lid.
Check to see if the connector ID is the same as on the box lid.
Logistics Pro
Joined: May 2011
Posts: 4,832
Likes: 668
From: Maine
Of the next Riffraff East
Joined: Oct 2004
Posts: 8,679
Likes: 2
From: Concord NC
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Laughing Gas
Joined: Feb 2004
Posts: 1,080
Likes: 1
From: Elsinboro, NJ
The only thing that the connector has on it is a sticker that says 55845-P the top of the box has a sticker that says Ford Enhanced Bundle with 55845 written on it. The box lid doesn't have the "-P" like the sticker on the connector???
I uninstalled AE and when I reinstalled it the same thing happened. When I reinstalled it the enhanced package was already unlocked so it must have left some files on the computer some where.
Not sure what to do.
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Logistics Pro
Joined: May 2011
Posts: 4,832
Likes: 668
From: Maine
Yup, the enhanced bundle activation number was on a blue sheet of paper. But when I did I had the same message that was in the second picture saying it was not connected. I followed the directions on the paper and it didn't say to have the connector plugged in. On the blue sheet it even said ignore the not connected messages.
The only thing that the connector has on it is a sticker that says 55845-P the top of the box has a sticker that says Ford Enhanced Bundle with 55845 written on it. The box lid doesn't have the "-P" like the sticker on the connector???
I uninstalled AE and when I reinstalled it the same thing happened. When I reinstalled it the enhanced package was already unlocked so it must have left some files on the computer some where.
Not sure what to do.
The only thing that the connector has on it is a sticker that says 55845-P the top of the box has a sticker that says Ford Enhanced Bundle with 55845 written on it. The box lid doesn't have the "-P" like the sticker on the connector???
I uninstalled AE and when I reinstalled it the same thing happened. When I reinstalled it the enhanced package was already unlocked so it must have left some files on the computer some where.
Not sure what to do.
Well that sux.... sounds like it's time to contact AE. Of course it's a holiday weekend.
Tuned
Joined: Jan 2004
Posts: 419
Likes: 1
From: Jamestown, TN
https://sites.google.com/site/woodnt.../autoenginuity
This site covers the correct settings. He usually answers posts on here about AE.
Wood-N-Things has some great AE info.
This site covers the correct settings. He usually answers posts on here about AE.
Wood-N-Things has some great AE info.
Tuned
Joined: Jan 2004
Posts: 419
Likes: 1
From: Jamestown, TN
Hey Clay, any way to get some of the AE folks to come to RRE? Or maybe you can give us a class on it?
I know that I am not using it to its fullest. Once AE couldn't find anything wrong with my truck, it doesn't seem to be useful.
I know that I am not using it to its fullest. Once AE couldn't find anything wrong with my truck, it doesn't seem to be useful.
More Turbo
Joined: Oct 2009
Posts: 655
Likes: 18
From: Randolph County NC
Do you have power at the OBDII port? Blown fuse for the cig lighter/power port is my guess.
Try connecting to any other late model car you have available. As long as it has OBDII it should connect.
I had the same problem you are having and went and complained to AE and even shipped the cable back to them. They found nothing wrong and shipped it back. I tried it again and it didn't work. I then called AE and they told me to try another car. It worked fine. I then replaced the blown fuse in my truck and it worked great.
It was a humbling experience.
Try connecting to any other late model car you have available. As long as it has OBDII it should connect.
I had the same problem you are having and went and complained to AE and even shipped the cable back to them. They found nothing wrong and shipped it back. I tried it again and it didn't work. I then called AE and they told me to try another car. It worked fine. I then replaced the blown fuse in my truck and it worked great.
It was a humbling experience.
Logistics Pro
Joined: May 2011
Posts: 4,832
Likes: 668
From: Maine
Do you have power at the OBDII port? Blown fuse for the cig lighter/power port is my guess.
Try connecting to any other late model car you have available. As long as it has OBDII it should connect.
I had the same problem you are having and went and complained to AE and even shipped the cable back to them. They found nothing wrong and shipped it back. I tried it again and it didn't work. I then called AE and they told me to try another car. It worked fine. I then replaced the blown fuse in my truck and it worked great.
It was a humbling experience.
Try connecting to any other late model car you have available. As long as it has OBDII it should connect.
I had the same problem you are having and went and complained to AE and even shipped the cable back to them. They found nothing wrong and shipped it back. I tried it again and it didn't work. I then called AE and they told me to try another car. It worked fine. I then replaced the blown fuse in my truck and it worked great.
It was a humbling experience.