21 mpg
Senior User
Joined: May 2011
Posts: 103
Likes: 0
From: Wausau Wisconsin
Well it's not the cost it's the fact that now the dealer ordered the EGR cooler last Thursday and they went to install it today when the part was in Yeasterday But they were to "busy " to get my truck in till after 3Pm Yesterday even though my truck was there all last week. I get a call today at 12
o and now they tell me that the mechanic did not order the gaskets to install the new cooler and they are now waiting for "Ford" to send the gaskets WFT?? All this and they are not even sure it will solve the issues.I ionformed tghem that I NEEDED the truck my the LONG weekend and they tell em that they are doing the "BEST" they can. OMG are you kidding me?? As I stated before I own a Repair shop in the same city I bought the truck from and I would NEVER treat my customers like this. But maybe they are why I have so many customers? I hear all the time that the dealers ether don't care or they can't duplicate the concerns or they take to long. Calling ford will not help as they tell me that the dealership is not owned by ford.What a joke it's not like I can take the truck to a differant ford shop. When they sell you the truck or car they don't tell you the service Dept is not trained to FIX your car or truck. Sorry to rant but what they are doing is not right.
o and now they tell me that the mechanic did not order the gaskets to install the new cooler and they are now waiting for "Ford" to send the gaskets WFT?? All this and they are not even sure it will solve the issues.I ionformed tghem that I NEEDED the truck my the LONG weekend and they tell em that they are doing the "BEST" they can. OMG are you kidding me?? As I stated before I own a Repair shop in the same city I bought the truck from and I would NEVER treat my customers like this. But maybe they are why I have so many customers? I hear all the time that the dealers ether don't care or they can't duplicate the concerns or they take to long. Calling ford will not help as they tell me that the dealership is not owned by ford.What a joke it's not like I can take the truck to a differant ford shop. When they sell you the truck or car they don't tell you the service Dept is not trained to FIX your car or truck. Sorry to rant but what they are doing is not right.
Senior User
Joined: May 2011
Posts: 103
Likes: 0
From: Wausau Wisconsin
Well Gowesley I would only buy a new truck from this dealer if you have to Do not have it worked on but I have no choice. Do you have a dealer in Crandon? I think there is one in Antigo??Ps for the record the Sales staff is AMAZING the GM And sales manager are great but that is not helping me now. I feel like I am getting the run around...
Senior User
Joined: Nov 2007
Posts: 416
Likes: 0
Help
Well got the tranny update a few weeks ago and it seemed to help.
Now here is my next delema
Winter time in Michigan i got 15.6 MPG
Then spring came and i got 18.2 for a few months
Now all of the sudden for the last 2 weeks i am only getting 15.8 - 16
I have had regens every 140-150 mile now
Why ?
Now here is my next delema
Winter time in Michigan i got 15.6 MPG
Then spring came and i got 18.2 for a few months
Now all of the sudden for the last 2 weeks i am only getting 15.8 - 16
I have had regens every 140-150 mile now
Why ?
Senior User
Joined: May 2011
Posts: 103
Likes: 0
From: Wausau Wisconsin
Tom I had to have a new EGR cooler and bypass valve I picked my truck up last night and so far so good I will repost after the weekend when I have a chance to put some miles on. Also I would try some diesel Kleen.. email me @ ken@advancedautorepairllc.com if you want want more info.
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