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To the OP- Try telling corporate you belong to FTE & the membership will boycott their store. Is it worth $50.00 to them, to have several thousand fewer customers!! Good Luck
Great idea Bill! Tried to rep you, but I'm in jail.
I also got the same answer when i tried to return something to NAPA. Its a crock of ^%$#....
I only go there to get my 7% AAA discount, and only deal with one store.
You should be getting 10% discount with AAA.
It seems here in Mid Mo. that even with the (10%) discount that O'Reilly is still cheaper than the local NAPA and the warrenties are the same. I have never had any hassle with warrenties at the local O'Reillys.
I try to deal with private small shops. I get all my parts from the same guy and if I see the part cheaper elsewhere he gives me the same price. He appreciates my business and I appreciate the way I'm treated there.