Ford thinks they found the problem...
Posting Guru
Joined: Sep 2009
Posts: 1,739
Likes: 0
From: Virginia beach, VA
Like I said just poor planning on their part. Probably because the big wigs in charge dont even know the difference between gas and diesel (although with how quiet the new engines are sometimes I don't either LOL)
Logistics Pro
Joined: Nov 2001
Posts: 3,788
Likes: 103
From: Georgia
You know, just how unhappy is Ford over warranty work. The parts are bought at cost and charged at retail, the floor space is already there and unless the shop is really busy it's just vacant space. They limit the hours paid the tech and they are paying him salary and charging the full labor rate. Then they write the whole thing off at full price. So, as long as they are making money it doesn't sound like a bad write off. Not as good as a meeting in hawaii in January, but not that bad either. What am I missing???
Thread Starter
|
Mountain Pass
Joined: Dec 2008
Posts: 146
Likes: 2
reason its a battle to get repairs done.
Only have 52,000 on the clock, , I might have to trade or sell a little early...a lot of dollars, to come out of someone pocket for there mistakes...if your over the warranty. If it wasn't for noise, my 7.3 was mint.
Logistics Pro
Joined: Nov 2001
Posts: 3,788
Likes: 103
From: Georgia
Must admit, I did not buy this truck at this dealer, really shouldn't matter, the big street sign says Ford. But they have been trying to resolve the issue...But he did say after, that no one wants to work on them....
Only have 52,000 on the clock, , I might have to trade or sell a little early...a lot of dollars, to come out of someone pocket for there mistakes...if your over the warranty. If it wasn't for noise, my 7.3 was mint.
Only have 52,000 on the clock, , I might have to trade or sell a little early...a lot of dollars, to come out of someone pocket for there mistakes...if your over the warranty. If it wasn't for noise, my 7.3 was mint.
Super Moderator
Joined: Aug 2003
Posts: 25,479
Likes: 742
From: Isanti, MN
On the flip side I took my daily driver (Pontiac G6) to a GM dealer yesterday and despite the fact I didnt buy the car from them, and despite that the extended warranty I bought was not GM's, I received absolutely OUTSTANDING service and everything was fixed in 1 visit. Makes me wonder if I would get the same service on a new Duramax????
Obviously this correlates to the fact that if you have a Silverado and bring it to the already known excellent service department you will have another great service experience. But if you take your Ford to a great dealer, you will still receive outstanding service.
You appear pretty unsatisfied with your truck, and I'd be frustrated if I were in your shoes too. But remember that NOBODY right now has a flawless diesel engine. Ford is about the best out there right now though...
Thread Starter
|
Mountain Pass
Joined: Dec 2008
Posts: 146
Likes: 2
Got a call today from the dealer, cab is off and there doing the repair. Told me I have a leak on my master cylinder and that is not covered under warranty...makes me wonder talking the cab off things happen. Told him I would come by on Monday, I want to see myself..never ends...$560 parts and labor...I asked if they were changing the DPF and he said yes...Not that I care he mentioned $7,800 in parts so far...In the end everyone pays....New Truck will cost more to purchase..
Have a nice Easter...
Have a nice Easter...
Posting Guru
Joined: Jan 2006
Posts: 1,513
Likes: 1
This is a dealer issue, and has very little do to with Ford. You are comparing a lousy Ford service department with a great GM service department.
Obviously this correlates to the fact that if you have a Silverado and bring it to the already known excellent service department you will have another great service experience. But if you take your Ford to a great dealer, you will still receive outstanding service.
You appear pretty unsatisfied with your truck, and I'd be frustrated if I were in your shoes too. But remember that NOBODY right now has a flawless diesel engine. Ford is about the best out there right now though...
Obviously this correlates to the fact that if you have a Silverado and bring it to the already known excellent service department you will have another great service experience. But if you take your Ford to a great dealer, you will still receive outstanding service.
You appear pretty unsatisfied with your truck, and I'd be frustrated if I were in your shoes too. But remember that NOBODY right now has a flawless diesel engine. Ford is about the best out there right now though...
Posting Guru
Joined: Jan 2006
Posts: 1,513
Likes: 1
Got a call today from the dealer, cab is off and there doing the repair. Told me I have a leak on my master cylinder and that is not covered under warranty...makes me wonder talking the cab off things happen. Told him I would come by on Monday, I want to see myself..never ends...$560 parts and labor...I asked if they were changing the DPF and he said yes...Not that I care he mentioned $7,800 in parts so far...In the end everyone pays....New Truck will cost more to purchase..
Have a nice Easter...
Have a nice Easter...
FTE Stories
Ford Trucks for Ford Truck Enthusiasts
Top 6 Best Deals Available on New Fords & Lincolns Right Now
Brett Foote
This Hennessey Takes the Expedition Tremor's Off-Roading Capability to the Next Level
Verdad Gallardo
Top 10 Fords at 2026 Carlisle Ford Nationals
Joe Kucinski
3 Best / 3 Worst Parts of Modern Ford Ownership
Brett Foote
10 Amazing Upgrades That Solve Common Ford Truck Owner Headaches
Pouria Savadkouei
Every 2026 Ford Engine Explained
Brett Foote
10 Ugly Ford Trucks That We Still Kinda Love
Joe Kucinski
10 Things Every Truck Owner NEEDS (2026 Edition)
Michael S. Palmer
Rezvani's Latest Post-Apocalyptic Monster Is a Ford F-150 Raptor Underneath
Verdad Gallardo
Thread Starter
|
Mountain Pass
Joined: Dec 2008
Posts: 146
Likes: 2
Brakes were fine, Quote from service Manager " Mechanic said he got a drop of oil on him " No lie....unit is leaking
This has been going on for some time, and a waste of my time as well..hopefully its fixed this time...but for how long...
Only thing that has me pissed, all the times to the dealer and no codes...BS
Good friend is lending me his extra "gas": pickup other wise I would be livid...
This has been going on for some time, and a waste of my time as well..hopefully its fixed this time...but for how long...
Only thing that has me pissed, all the times to the dealer and no codes...BS
Good friend is lending me his extra "gas": pickup other wise I would be livid...
Posting Guru
Joined: Jan 2006
Posts: 1,513
Likes: 1
LOL, I have been whining about the same exact problem. No matter what I say they just look at me and say "but there are no codes". Well lesson learned here is that if you plan to keep the truck, make sure you have a warranty to cover it because this would be a whole lot worse if you had to pony up the cash on your own.
Thread Starter
|
Mountain Pass
Joined: Dec 2008
Posts: 146
Likes: 2
Well lesson learned here is that if you plan to keep the truck, make sure you have a warranty to cover it
Super Moderator
Joined: Aug 2003
Posts: 25,479
Likes: 742
From: Isanti, MN
The Modular gas V8s have been known to easily hit 300,000 miles with reasonable maintenance. Diesels have gotten more complex. The real advantage is the ease of towing with the huge increase of torque. But we pay for that...
Glad to hear they are fixing your truck!
Posting Guru
Joined: Sep 2009
Posts: 1,739
Likes: 0
From: Virginia beach, VA
Diesels today are unecessarily complicated and will most likely not last as long as they did in the old days. Like Crazy said the only advantage nowadays is having more towing power. I think sales will slowly start to decline over the next few years due to the rediculous MSRPs, people's disgust with emissions equipment, and the ever increasing cost of maintenance on these things. For example, the main cable tv provider in my area has always used Fords. They had a ton of 7.3's, 6.0's, and 6.4's, but any of the 2011's they have now are all gassers.