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Need help with AE please.

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Old 02-21-2011, 10:24 PM
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Need help with AE please.

Hey hows everyone tonight. I have been trying to connect AE to my truck and it tells me, "Due to vehicle weight, this vehicle is exempt from obd 2 requirements. To pull dtc's use test onboard systems." When I go to the test onboard systems tab all there is is evap systems test. I have connected to my truck many times and pulled my dtc's without a problem. I have always had the settings on auto. I also connected to a Contour this weekend without any problems. Any help is great. Sorry for the sloppy typing i'm tired.
 
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Old 02-22-2011, 07:54 AM
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I would restart AE and reconnect to the truck. If it will not connect, manually set it up and see if that helps. Make sure it is set on J1850PWM.
 
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Old 02-22-2011, 09:30 AM
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Have you tried calling the company?I got mine from Clay,he is very knowledgeable with it,maybe he will respond or shoot him a message.
 
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Old 02-22-2011, 10:20 AM
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Did you enter your enhanced codes off the blue paper?
 
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Old 02-22-2011, 09:43 PM
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Ae has no trouble connecting to my truck, it tells me that my truck is exempt from OBD 2 and won't retrieve the codes or let me do the on board tests. I will try manually setting it up and see if that helps, I have not had to in the past. I have had AE for about 2 years now and have connected to my truck several times with out any issues. I will also try entering the enhanced code again. I also bought from Clay. Hi Clay
 
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Old 02-23-2011, 09:29 AM
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I got the same exact thing when I re-imaged my computer and forgot to activate the enhanced codes again.
 
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Old 02-23-2011, 11:33 AM
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I HAVE TRIED TO GET MY TO WORK ALSO AND FINALLY GAVE UP ABOUT 6 MONTHS AGO. I FORGET WHAT THE REASON WAS. I WILL HAVE TO HOOK UP AGAIN SOON AND TRY ONE MORE TIME.
 
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Old 02-25-2011, 06:24 PM
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I got it working. The inhanced Ford bundle was disabled, not sure why. Thank you for your help.
 
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