Need help with AE please.

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Feb 21, 2011 | 10:24 PM

superpony18

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Joined: Jul 2005

Posts: 368

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From: Foresthill, Ca.

Need help with AE please.

Hey hows everyone tonight. I have been trying to connect AE to my truck and it tells me, "Due to vehicle weight, this vehicle is exempt from obd 2 requirements. To pull dtc's use test onboard systems." When I go to the test onboard systems tab all there is is evap systems test. I have connected to my truck many times and pulled my dtc's without a problem. I have always had the settings on auto. I also connected to a Contour this weekend without any problems. Any help is great. Sorry for the sloppy typing i'm tired.

Feb 22, 2011 | 07:54 AM

woodnthings

Cargo Master

Joined: May 2010

Posts: 3,047

Likes: 10

From: Snohomish, WA

I would restart AE and reconnect to the truck. If it will not connect, manually set it up and see if that helps. Make sure it is set on J1850PWM.

Feb 22, 2011 | 09:30 AM

jgilrfr

Laughing Gas

Joined: Aug 2008

Posts: 804

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From: Staten Island,hamilton ny

Have you tried calling the company?I got mine from Clay,he is very knowledgeable with it,maybe he will respond or shoot him a message.

Feb 22, 2011 | 10:20 AM

Riffraff Diesel

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Joined: Feb 2009

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Did you enter your enhanced codes off the blue paper?

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Feb 22, 2011 | 09:43 PM

superpony18

Thread Starter

Senior User

Joined: Jul 2005

Posts: 368

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From: Foresthill, Ca.

Ae has no trouble connecting to my truck, it tells me that my truck is exempt from OBD 2 and won't retrieve the codes or let me do the on board tests. I will try manually setting it up and see if that helps, I have not had to in the past. I have had AE for about 2 years now and have connected to my truck several times with out any issues. I will also try entering the enhanced code again. I also bought from Clay. Hi Clay

Feb 23, 2011 | 09:29 AM

89LX306

Fleet Mechanic

Joined: Jul 2003

Posts: 1,815

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From: Houston

I got the same exact thing when I re-imaged my computer and forgot to activate the enhanced codes again.

Feb 23, 2011 | 11:33 AM

johnsjsj

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Joined: Mar 2007

Posts: 198

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I HAVE TRIED TO GET MY TO WORK ALSO AND FINALLY GAVE UP ABOUT 6 MONTHS AGO. I FORGET WHAT THE REASON WAS. I WILL HAVE TO HOOK UP AGAIN SOON AND TRY ONE MORE TIME.