Warrenty question
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Freshman User
Joined: May 2009
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Warrenty question
I just called my local ford dealer to get my oil cooler/ EGR cooler changed and again they said that 06 is not under the 5/100,000 mi warranty and that warranty started in 07. Called the dealer my company uses and they said its still under warranty and they will print out the statement. (They are 140mi away) Still waiting on another local dealer to call me back and see what they say. Oasis said I have another 8 months.
This is frustrating. what ever happened to Costumer service.
This is frustrating. what ever happened to Costumer service.
Laughing Gas
Joined: Jan 2010
Posts: 854
Likes: 17
From: Florida
On the edge of your driver's door there will be a sticker that states your "in service" date. Its 5 yrs from that. I have an 06, but my in service date was 7/05, so my warranty has been done for some time. If its less than 5 yrs, you're good. That dealership is full of sh..
Posting Guru
Joined: May 2003
Posts: 1,990
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From: Middleburg, FL
I believe the terms of your warranty are stated in your owner's manual and possibly your diesel supplement. Everyone is correct that it's 5/100 for the diesel engine. As long as you're under 100k miles and within 5 yrs of the in-service date, you're covered.
I'd be looking for another servicing dealer. If they don't know the warranty terms, I wonder what else they don't know.
I'd be looking for another servicing dealer. If they don't know the warranty terms, I wonder what else they don't know.
Post Fiend
Joined: Oct 2009
Posts: 12,123
Likes: 35
From: N. Fort Worth, tx
On the edge of your driver's door there will be a sticker that states your "in service" date. Its 5 yrs from that. I have an 06, but my in service date was 7/05, so my warranty has been done for some time. If its less than 5 yrs, you're good. That dealership is full of sh..
Posting Guru
Joined: Oct 2009
Posts: 2,453
Likes: 4
From: AZ
Jake my 06 was in last week for warranty
in service 1/30/06 the dealer can tell u the in service date
in service 1/30/06 the dealer can tell u the in service date
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I have my in service date (24-AUG-2006) the dealers around here are A$$'s I think they believe we as costumers will just do what they say. Looks like I'm going to have to hall it somewhere else.
It just sucks you have to call 3 different dealers to get the answers.
It just sucks you have to call 3 different dealers to get the answers.
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Got another question. On the 5/100 engine warranty does it cover the damage to the hoses and degas bottle The blown oil cooler did? Or just the EGR cooler and oil cooler (engine components.) I'm going to look into the warranty book but I think this is unclear in it. Or I can't understand the legal gibberish.
