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I'll start by saying sorry for the threadjack. But, HOLD ON, for 2011 Ford made a truck whose suspension can't be hit with a hammer? Hopefully someone can tell us the proper way to dissasemble a 2011 F150 suspension. The last thing I want to do is damage someones vehicle.
As far as the "warranty act" that protects you from the dealer not covering repairs under warranty, you should not need an attorney to represent you. Usually a phone call from the manufacturer of the aftermarket product is enough to take care of business. They have a lot of interest in protecting your rights, it protects their livelihood.
I hope you get this matter resolved and update us.
I'll start by saying sorry for the threadjack. But, HOLD ON, for 2011 Ford made a truck whose suspension can't be hit with a hammer? Hopefully someone can tell us the proper way to dissasemble a 2011 F150 suspension. The last thing I want to do is damage someones vehicle.
As far as the "warranty act" that protects you from the dealer not covering repairs under warranty, you should not need an attorney to represent you. Usually a phone call from the manufacturer of the aftermarket product is enough to take care of business. They have a lot of interest in protecting your rights, it protects their livelihood.
I hope you get this matter resolved and update us.
Ford has a 0 tolerance for mods, they r saying cdmm damaged the rack while installing the leveling lift, which I doubt but they will do anything they can to void a warranty claim and they have lots of money to fight it!!
Ford has a 0 tolerance for mods, they r saying cdmm damaged the rack while installing the leveling lift, which I doubt but they will do anything they can to void a warranty claim and they have lots of money to fight it!!
Trust me, I completely understand how this works. I was a tech at a dealership before I got into the aftermarket world. The manufacturer doesn't want to flip the bill for repairs, the dealer gets paid either way (albeit I'm sure less than a customer pay job) and the technician doesn't want to be paid the lesser warranty time to perform the repair. There are a lot of cards stacked against the consumer. Well, at the dealer I was at anyway. Part of the reason I got out of that business.
On to the problem at hand. For those not familiar with the law, the aftermarket part has to be proven to have caused the problem for it not to be a warranty repair. It can be read and argued on too many levels. In this situation if it was damaged during install then it probably won't be covered.
I will always believe that people should be allowed to enjoy their vehicle and make it their own without fear that the dealer will use any excuse they can find to void warranties.
I think that it's also Ford's responsibility to inform customers that they can't use a hammer to remove rod ends or they will damage their steering system. The do it yourselfer is a dying breed but you are still allowed to repair your own vehicle. It's yours you bought it.
Trust me, I completely understand how this works. I was a tech at a dealership before I got into the aftermarket world. The manufacturer doesn't want to flip the bill for repairs, the dealer gets paid either way (albeit I'm sure less than a customer pay job) and the technician doesn't want to be paid the lesser warranty time to perform the repair. There are a lot of cards stacked against the consumer. Well, at the dealer I was at anyway. Part of the reason I got out of that business.
On to the problem at hand. For those not familiar with the law, the aftermarket part has to be proven to have caused the problem for it not to be a warranty repair. It can be read and argued on too many levels. In this situation if it was damaged during install then it probably won't be covered.
I will always believe that people should be allowed to enjoy their vehicle and make it their own without fear that the dealer will use any excuse they can find to void warranties.
I think that it's also Ford's responsibility to inform customers that they can't use a hammer to remove rod ends or they will damage their steering system. The do it yourselfer is a dying breed but you are still allowed to repair your own vehicle. It's yours you bought it.
New electric rack was installed last week have drove around 300+ miles no clunk any more!! The sad news is after it was installed I crawled under it and noticed the rack was made in Taiwan! My Chief mechanic stated it was cause it has all those modules and electronic componets in it! I hope it holds together, hell i drive it parnoid now always listening for strange noises! Was done under warranty but keep hush hush cause beating on the front suspension will kill the rack unless it is powered down correctly!
Good to here it was fixed. Have you driven it at 15 mph and gone over the reflectors in the road. that is how I could make it did it every time. I done feel anything at faster speeds. Try small bumps at low speeds.
I checked that very thing and that's not it. The thumping noise is only heard on the drivers side up through the steering wheel at low speeds on a rough road. It has been to the dealer 3 times now and they hear it but can't find it. I am beginning to think it may be the new power steering set-up. It feels like the same issue GM had with their intermediate shaft on the steering linkage. That was fixed by a special grease pressed into it. If anybody has a 2011 F150 drive the left wheel on a rough are in the road and see if you have the same issue.
OMG! i worked on that linkage when i was an intern at GM! never thought i'd hear about it again. sorry, off topic, carry on...
Wow, Thank you for this thread. I was just getting ready to lift my 2011 F-150 4X4 a couple of inches. I did try to duplicate the conditions and couldn't feel anything. Steering and handling are great.
Thanks again.
Well here is the latest. Took the beast in to have the EPAS replaced to correct clunk. It's gone. So for those who want a lift kit on the front DO NOT put a hammer to the tie rod end on the 2011 150's.
cdmm151~
Glad to hear you've your truck fixed, and thanks for this post and the follow-thru. Maybe it will help some of us from having the same experience.