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edge insight question

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Old Jan 15, 2011 | 02:43 PM
  #1  
Curt's05's Avatar
Curt's05
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edge insight question

my screen is blank on my insight when connected to my truck. my computer still communicates with the gauge. is there a reset? anybody else have this problem?
thanks, curt
 
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Old Jan 15, 2011 | 03:30 PM
  #2  
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FordMan35
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Sounds a bit like a problem I had back in August. I called Edge, and they comanded a "reboot" to my unit when hooked up to my computer, and it reset the unit, and has been working fine ever since. Hope this helps.
 
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Old Jan 15, 2011 | 03:53 PM
  #3  
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ljutic ss
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Your not by any chance turning the ignition off once the screen boots up and before you actually crank it over? If you turn the ignition off for example to recycle the glow plugs and then back on, once you start the truck you will get a blank screen.
 
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Old Jan 21, 2011 | 11:44 AM
  #4  
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Curt's05
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fordman35, you were correct, the tech @ edge had to update my firmware, using
the fusion software! The tech's are very helpful & waited on the line while i was steered
to the program/setting! Thanks again!
 
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Old Jan 21, 2011 | 12:14 PM
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kh62685
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Sorry I miss read ur problem i thought u wernt getting any power at all.
 
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Old Jan 25, 2011 | 10:27 PM
  #6  
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FordMan35
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Originally Posted by Curt's05
fordman35, you were correct, the tech @ edge had to update my firmware, using
the fusion software! The tech's are very helpful & waited on the line while i was steered
to the program/setting! Thanks again!
Glad to help
 
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