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What do you do when the dealer......

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Old Nov 15, 2010 | 10:29 PM
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What do you do when the dealer......

What do you do when you truck is under warranty and they can not figure out what is wrong with it. Long story short had the rear main seal fixed on my 06 F250. Shortly after it had long crank times. Took it to one dealer and they said that nothing was wrong and that the crank times were normal. Brought it back to them a second time at which time they said the oilwas low and they added a couple quarts and said it was fixed. But it wasn't, same crank times as before.
Next I took it to another dealer at which time they said the STC fitting was bad, so they replaced it. Got it back still had long cranks. Took it back in and they said that the oil was cruddy and did some type of oil treatment which cost $300+ and did nothing for the crank times. So I took it back again. They called today and said that the crank times were fine and they'd try again tomorrow morning.
So that's where I'm at. They supposedly can find nothing wrong and tell me that the crank times are fine. But the colder it gets the longer the time of engine cranking is. Its just above 5 seconds crank time and to me it just doesn't sound right when cranking.
What do I do?????
 
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Old Nov 16, 2010 | 08:02 AM
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When it does start does it idle fine? Does it miss or chug until its warm? Have you checked your ficm voltages?
 
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Old Nov 16, 2010 | 09:30 AM
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When it's running it's fine. No missing or chugging. I ask the dealer to check the FICM.
 
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Old Nov 16, 2010 | 09:51 AM
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FICM would be my guess as well. Have any of the dealers check it? Have you checked it with the procedure outlined on this forum?
 
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Old Nov 16, 2010 | 10:57 AM
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I called this morning and asked them to check it but we will see. To be honest I haven't got to check it myself because every day off I've had the last month a dealership has had my truck. Sucks
 
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Old Nov 16, 2010 | 01:56 PM
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Dealer just called said PIDs were all good and everything checks out. Sending the info now to Ford to see what the engineers think.
 
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Old Nov 16, 2010 | 03:16 PM
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Check the FICM yourself, especially with the luck you've had at the dealers so far.

Because I was (and still am) under warranty, I asked one of the dealers around here to check my FICM for me last fall. They said "looks good" and sent me on my way with hard cold starts. Then I tested the thing myself and it most definitely did not hold 48 volts.

I bought a FICM from Cheezit, replaced it myself, and hard cold starts were gone. That experience left a sour taste in my mouth regarding dealerships.

Now (a year and two dealerships later) I have finally found one with competent diesel technicians and an amazing customer service department, so trips to the dealership are much less frustrating.
 
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Old Nov 16, 2010 | 03:24 PM
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Sounds good. I'll check it out when I get the truck back. I hate this I just want my truck fixed right. I paid big bucks when I bought the truck new and now that it needs repair it's just been a complete pain. Sorry for that rant.

One more thing. The likely culprit of the hard starts when cold is the FICM right? Cause when its warmed up it starts fine its just when the truck has sat and cooled down??

Thanks
 
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Old Nov 16, 2010 | 03:29 PM
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Originally Posted by villestrip
The likely culprit of the hard starts when cold is the FICM right?
Yes.

It could be other things, but a FICM issue is the most likely. And it's free for you to test yourself.
 
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Old Nov 16, 2010 | 03:36 PM
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Thanks. Now I just need to get a voltage meter and find someone who know how to solder. CAuse I sure as heck don't.
 
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Old Nov 16, 2010 | 04:10 PM
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Dealer just called back Ford engineers said its starting within 5 seconds and there is nothing they can do. I'm getting a copy of all the specs they ran and I'll post later on.
 
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Old Nov 16, 2010 | 05:59 PM
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Maybe this has been done already, but you might ask them to update you to all the most recent flashes. My cold starts improved with the updated PCM/FICM flash. I would hope they already did that for you, but you never know.
 
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Old Nov 16, 2010 | 06:01 PM
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I'm thinking you have some kind of internal HPO leak. I seem to remember Cheezit talking about a real ******* that he chased down a while back that took some REAL detective work.

And I don't care what they say........5 second crank time is WAY too long. Maybe you need a manual HPO gauge to see wtf is really going on.
 
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Old Nov 16, 2010 | 06:47 PM
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Originally Posted by Sullid01
Maybe this has been done already, but you might ask them to update you to all the most recent flashes. My cold starts improved with the updated PCM/FICM flash. I would hope they already did that for you, but you never know.
Yes I had the latest flash put on the truck with no improvement.

Originally Posted by npccpartsman
I'm thinking you have some kind of internal HPO leak. I seem to remember Cheezit talking about a real ******* that he chased down a while back that took some REAL detective work.

And I don't care what they say........5 second crank time is WAY too long. Maybe you need a manual HPO gauge to see wtf is really going on.
I agree that 5 seconds is too long of a crank time. Especially when before it had this problem it was starting in less than 1-2 seconds. I wish Cheezit was closer I would take it to him in a heartbeat.
I want to say when the SA was rushing me through the rundown of the FICM check, the FICM was putting out a number of 42v at one point. I'm not sure what that number was for, if it was during cranking or what but I'll have to wait till I get the paperwork to report back.
Also is there a HPO gauge that can be had??
And if I can find someone with Auto Enginuity is there certain PIDs I can monitor to detect where the problem is coming from? I have a Insight but it only monitors so much.
 
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Old Nov 16, 2010 | 06:50 PM
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being that the op does not state the current weather were he/she is, or were they or at to give an idea of it. its rather hard to say what is and is not normal.
what oil weight are you using? have you tried a block heater? have you tried cyclinging the key 2-3 times waiting for the glowplug timer each time to further preheat the cyclinders? have you test the batteries yet? have you monitered the engine cranking rpm when cold?
does this only happen after a cold soak?

Im sure there are more questions im missing. IMO 5sec is somewhat normal when its real cold. My second guess is you have an injector issue.
I would advise against messing with a correctly functioning ficm.
 
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