NEWS: Lawsuit Alleges F-150 Door Latches Aren’t ‘Ford Tough’
New class-action lawsuit filed in New York claims the automaker misleadingly advertised the F-150.
Ford’s ongoing chronicle of massive recalls and federal investigations continues, and now expands to the automaker’s best-selling vehicle. As Ford Truck Enthusiasts reported before, countless 2015 to 2017 F-150 truck owners have had to deal with faulty doors that refuse to latch when temperatures dip below freezing. And while Ford knows about the issue, the automaker has been less than responsive to fix the fault, even as more complaints arise.
The Motor Company may be forced to solve the truck’s problem, as a new report from the Consumerist claims that the ongoing saga has taken another turn for the worse. A new class-action lawsuit which was filed in a New York court, looks to cover all in-state owners that have had to deal with the truck’s faulty latches. The suit also claims that Ford has “deceptively advertised, marketed, promoted, distributed, and sold” its vehicles.
The slogans behind the F-150 include “Built Ford Tough,” which has been around for roughly 40 years and “Rock-Solid Durability.” The individuals behind the lawsuit believe that the pickup truck doesn’t live up to its slogans, but “possesses an elemental defect.” Somehow, that line doesn’t have the same ring to it as Ford’s.
The plaintiff, Brandon Kommer claims he began having issues with his 2015 F-150 XLT SuperCrew truck soon after he bought the vehicle in October of 2015. The issues Kommer has encountered include: front, driver, rear, and passenger side doors that don’t latch properly, locks not releasing, electric locks that don’t open, and having to resort to using the door’s electronic keypad (found on the outside of the vehicle) to lock the doors.
Ford has issued two separate technical service bulletins to address the F-150’s issues, but hasn’t announced an official recall. As a result, owners are having to spend their own hard-earned money to correct the truck’s faults. As if paying roughly $27,000 for a base model or up to $70k for a loaded trim wasn’t enough. The lawsuit aims to fix that, though, it states owners have overpaid for the truck now that the value has diminished because of the claimed imperfection.
We hope Ford takes notice of this, and brings forward a solution that’s fair for their hard-working and loyal customers.
Chime in with your thoughts on the forum. >>
