6.4L Power Stroke Diesel Engine fitted to 2008 - 2010 F250, F350 and F450 pickup trucks and F350 + Cab Chassis

Warranty on 2008 is Void if you Re-Engineer the F-series

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  #31  
Old 02-20-2007, 02:22 PM
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I am still undecided. I know a few bad apples ruin the bunch, however, there are some things that should never be blatantly stated. Such as, if you add a tuner, we are going to deny your claim. That can be interpreted so many different ways. I have a tuner, and yeah, occasionally I'll run it pretty good, however, I bought it for the 2 mpg it netted me. BTW, I also have turbo and exhaust gauges, so I know when I'm going to over do it and back off. FYI, even non-chipped, the egt gets way up there. I was curious after I got my gauges installed and was waiting on my tuner to show up. I thought a full throttle accelleration was in order. I backed off on my own, and the temp was in the yellow and rapidly approaching red and I was only at about 80 mph with NO LOAD. I have never ran the truck to that extreme since then even tuned, but know for a fact the trucks WILL damage themselves the way they are. If you are pulling 12,000 lbs up a steep grade and don't know what you are doing, I am 100% confident you "could" get the egt's. too hot and tear things up. I wonder if this is why turbo hoses have "blown" off and head gaskets have been ruined?
 
  #32  
Old 02-20-2007, 02:45 PM
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I will now go on the other side of the issue. I do pull a trailer with my truck and I pull hard. Not unusual for me to be looking at close to 30lb of boost on the stock gauge for extended periods of time pulling a mountain. If something goes south during this time, I will be going to see Mr. Ford for repair. My truck is stock and this is within parameters set by Ford, if it breaks they should fix it. I have no doubt they will without a problem, that’s why I bought a Ford.
 
  #33  
Old 02-20-2007, 03:12 PM
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Originally Posted by CARV
I will now go on the other side of the issue. I do pull a trailer with my truck and I pull hard. Not unusual for me to be looking at close to 30lb of boost on the stock gauge for extended periods of time pulling a mountain. If something goes south during this time, I will be going to see Mr. Ford for repair. My truck is stock and this is within parameters set by Ford, if it breaks they should fix it. I have no doubt they will without a problem, that’s why I bought a Ford.
Not trying to be a smart a$$ here, but humor me for a second now.

Now that I have modded my truck by putting gauges in and tuning it (mildly by the way), I can now keep a better eye on things (with the gauges), thus having a less likely chance of harming the engine/turbo/exhaust due to high egt's. Therefore, if something goes wrong with my truck, I know that it is not due to over spooling the turbo or getting the exhaust too hot, so I too do not have a problem taking my truck in for waranty repair. In fact, had it not been modded with the gauges, it may have caused MORE damage.

Seriously though, my truck did strand me 1 time 4 hours from home. The problem was a stuck EGR Valve and was completely covered under waranty. Now my EGR valve has mysteriously been disconnected because obviously Ford Enginnering can't produce a valve that will last more than 50,000 miles without getting stuck open.

I say that to bring up a point....Ford Engineering isn't GOD, even they don't have it dialed in just perfect. Had I modded my truck like many have done here by disconnecting my EGR Valve sooner, I never would have been stranded.

By the way, it was Memorial day weekend, I needed a Tow Vehicle for my boat, so my brother in law had to tow my boat home, I was without a vehicle for a week until it was repaired, then I had to drive back down to get the vehicle all with no help from Ford. They said they are not responsible for anything other than the repair. I still love my truck and will one day own the '08 model, maybe not until '09 or something, but that IS my next truck.
 
  #34  
Old 02-20-2007, 03:21 PM
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What I find most amusing about this situation, is that it is IDENTICAL to what went on with the debut of the 2003. Rumors of Fords "spy software", rumors that the trucks are unmoddable and untunable, ect. While I agree that if you break it you buy, I get the feeling that the anti-mod crowd gets that warm, fuzzy gleeful sense that "Oh NOW the modifications will stop! HAHA". Try again. More aggressive campaigns by Ford to stop this activity will slow down modifications nothing more than an marginal amount. Even denying warranty claims based on it will not cause the chaos some people are dramatizing because most stock and most typically modified trucks suffer no major problems to have any warranty concerns to begin with.

My laptop will sink its knarly teeth into my 2008MY as soon as it rolls from the car hauler to the pavement at my dealer's lot. It will not leave the premises with stock programming and will most likely not live the first 24 hours of its owned life before it makes it home to get a set of modified injectors. Warranty is worth about as much to me as a floating turd, and like the turd I won't hesitate to flush it down the toilet. The 6.4 has the potential to be stronger, faster, and sturdier than the 6.0 and I will not allow Ford's corporate policy to dampen that potential, even if it comes out of my own pocket.
 
  #35  
Old 02-20-2007, 04:11 PM
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Seriously though, I think a blanket statement like "If you mod your truck, we will not warrant it." is pretty bold.
By the way, if you guys read the owners manuals in your Superduties, it pretty much states the above line in there. Ford has for years (as well as other manufacturers) taken the "stance" that they will void warranty work on modified vehicles, and it's stated in the owners manuals. However, a combination of laws and the necessity of customer satisfaction prevents Ford from just a blanket denial of warranty work from an individual's vehicle, unless they determine (or at least say they do) that the modification caused the problem.

Just like in my post on the first page of this topic, my truck has had several issues all fixed and covered under Ford warranty, even with all the modifications that I've done. You can bet that the same treatment that has been going on for the past several years will continue with the 2008 and above model Superduties. Anything to the contrary is nothing more than speculation and rumors at this point.

One thing to note: Proper warranty repair can be determined by the owner's attitude and knowledge. Go into a dealership with a modded truck and lie about it, and you will more than likely be caught. Let the service techs know ahead of time about your truck and the mods you have done, and what you believe is wrong with it, and they will work with you and bend over backwards to make sure that repairs are done correctly....... at least that's been my experience with Ford service departments over the last several years.
 
  #36  
Old 02-21-2007, 08:37 AM
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I don’t have a problem with anyone modding their truck. I am just as big a motor head as I have always been, the more powerful the better. I have built pretty successful street cars and some track cars. If I did it with a new car I did not expect the original manufacturer to stand behind my work nor did I blame it on the guy who built the pistons, cam or whatever. Now large power gains can be had by simply changing the programming. Maybe that’s the problem, it’s too easy to make the power. It was so easy to make that additional 100 hp it cant be my fault something broke. It seems that some people want to mod their truck and “when” not if it breaks they don’t want to pay. It’s always someone else’s fault it broke, the manufacturer or the guy who wrote the tune. All I am saying is they should take responsibility for their own actions and not try to pawn the blame off on someone else and get it fixed at everyone else’s expense. You modified it from factory, if your mod has anything to do with the failure, be a man and own up and pay to fix it.<O</O
 
  #37  
Old 02-21-2007, 08:50 AM
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Originally Posted by CARV
You modified it from factory, if your mod has anything to do with the failure, be a man and own up and pay to fix it.<O</O
that sums it up!
 
  #38  
Old 02-21-2007, 09:12 AM
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I agree with Navy Senior Chief RSYLVSTR, if "YOU" Re-Engineer the part on what ever you buy, then "You" need to be the Person that pays $$$$$ for any breakages due to your Re-Engineering Change of original design of the part that was "already designed" and "tested" for the application it serves.

Or Ford can have the "choice" of voiding the warranty on thier cars and trucks.

Think before you mod, it could save you $$$$$$$$$$.

Just my thoughts..........
 
  #39  
Old 02-21-2007, 09:23 AM
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I will third that statement, with this disclaimer if the failure is a part that has a history of failing regardless of modification then it should be covered unless they (Ford) can prove that the modification caused the failure.

WOW isn't that what the Moss Mag. Law states???????
 
  #40  
Old 02-21-2007, 09:33 AM
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And there in lies one of the problems, it is the old chicked vs the egg argument with a twist. How many of the reputed failures of the part in question were a result of modifications that were removed prior to going in for repair, and therefore creating an inflated routine failure number. So the part gets a reputation for premature failure when in fact it would not have failed if it were left to operate in spec. Kind of like the chicked vs the egg but the rooster claims he was not responsible.
 
  #41  
Old 02-21-2007, 09:49 AM
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Originally Posted by Enomra
I will third that statement, with this disclaimer if the failure is a part that has a history of failing regardless of modification then it should be covered unless they (Ford) can prove that the modification caused the failure.
If its been modified I would not think Ford would have to "prove" it caused the failure but rather the burden would be on you to prove that the modification didn't cause the failure. Only Ford or their dealer's desire to keep a customer happy might sway them to cover something questionable.
 
  #42  
Old 02-21-2007, 10:19 AM
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Read the Moss Mag Law!!!!!!!!!!!!!
 
  #43  
Old 02-21-2007, 10:44 AM
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Originally Posted by Enomra
Read the Moss Mag Law!!!!!!!!!!!!!
I've read it, but while the dealer has to prove the mods caused the problem, it's up to the owner to prove otherwise. The dealer can also refuse to work on the vehicle. Dealers have attorneys on retainer, owners usually do not.

So the owner, to prove otherwise, has to hire an attorney...cost, about $500.00 an hour.
 

Last edited by NumberDummy; 02-21-2007 at 10:47 AM.
  #44  
Old 02-21-2007, 10:58 AM
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Correct they also take into account the track record of a given part....

If it is problematic or not...
 
  #45  
Old 02-21-2007, 11:13 AM
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Originally Posted by Enomra
Read the Moss Mag Law!!!!!!!!!!!!!
Maybe you should read it in greater depth, there are some provisions that do protect the manufacturers from consumer foolishness.

" your warranty need not cover use of replacement parts, repairs, or maintenance that is inappropriate for your product. The following is an example of a permissible provision that excludes coverage of such things.<O</O
While necessary maintenance or repairs on your AudioMundo Stereo System can be performed by any company, we recommend that you use only authorized AudioMundo dealers. Improper or incorrectly performed maintenance or repair voids this warranty."<O
 


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