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Sync and phonebook problem

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Old 04-08-2015, 03:56 PM
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hammer65
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Sync and phonebook problem

I have updated my Sync to 4.4, and have now lost my phone book. I have tried everything I know, or can read on how to get my phone book over to sync from my I4s I phone.
I have even deleted my phone and paired it again 2 different times, and it says downloading phonebook, and download completed, then no phone book downloaded. Automatic download is turned on.
I also tried to just add contact and it still does not download.
Any help would be appreciated.

Thanks Jim


SORRY for the double post. I do not know how to remove one.
 
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Old 04-24-2015, 05:08 AM
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Originally Posted by hammer65
I have updated my Sync to 4.4, and have now lost my phone book. I have tried everything I know, or can read on how to get my phone book over to sync from my I4s I phone.
I have even deleted my phone and paired it again 2 different times, and it says downloading phonebook, and download completed, then no phone book downloaded. Automatic download is turned on.
I also tried to just add contact and it still does not download.
Any help would be appreciated.

Thanks Jim


SORRY for the double post. I do not know how to remove one.
Thanks to Kim at Ford Tech support, I think my problem is solved.
She stayed with me and my ignorance.

It seems there is a small blue I at the end of the SYNC line on my Iphone 4s.
Pushing it took me to a place that had the,
All Contacts turned off.
How that got turned off, I don't know, because I didn't know it was there.
Any way, Thanks very much to Kim, for all the help.
Turning that on solved the problem.
 
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Old 04-25-2015, 02:51 PM
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Very interesting, thanks for letting us know!
 
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Old 04-27-2015, 08:16 PM
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Originally Posted by hammer65
Thanks to Kim at Ford Tech support, I think my problem is solved.
She stayed with me and my ignorance.

It seems there is a small blue I at the end of the SYNC line on my Iphone 4s.
Pushing it took me to a place that had the,
All Contacts turned off.
How that got turned off, I don't know, because I didn't know it was there.
Any way, Thanks very much to Kim, for all the help.
Turning that on solved the problem.
I just read your PM, hammer65. I'm so glad you were able to get it working.

Thanks for the shout-out!

Kim
 
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