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  #1  
Old 12-11-2013, 03:13 PM
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Thumbs up Alcoa Wheels..

I just have to give props to Alcoa Wheels. I have a set of older Alcoa LTS wheels... I was going to put them on my '79 F350...until I found a crack in one of them. So I started digging. I found that Alcoa issued a Complete recall on all LTS wheels #167011....just so happens that this is the exact wheel I have!
So a quick call to Buddy @ Alcoa and I have a BRAND NEW set of Alcoa Classics on their way to my home. FREE OF CHARGE! They will even pay for mounting and balancing and pick up the old wheels!!!!
So for anyone looking to buy FORGED wheels for their trucks(gonna be a bit spendy) I would HIGHLY suggest Alcoas.
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Old 12-11-2013, 03:48 PM
hickory1991 hickory1991 is online now
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Now that's what I call honoring a warranty. When they told you you're getting all new wheels did you have to pick your jaw off the floor?
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Old 12-11-2013, 07:11 PM
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Now THAT'S what I call "customer service." However, for Alcoa, it's a whole lot cheaper to give out new wheels and pay for mounting and balancing compared to a multimillion dollar lawsuit due to a fatal accident caused by a known manufacturing defect.
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Old 12-11-2013, 07:26 PM
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YEP...That is very true!
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Old 12-11-2013, 08:09 PM
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pictures! Please
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Old 12-11-2013, 08:36 PM
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Of which ones? The new ones won't be here til around Christmas time.
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Old 12-11-2013, 11:05 PM
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both i'd like to see both old and new. if you cold please show the crack
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Old 12-12-2013, 12:07 AM
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I've heard a couple stories like that about Alcoa, it's good to know there's still some honest businesses out there that look out for their customers!

Sam
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Old 12-12-2013, 08:35 AM
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I have a buddy that went thru the same process 3 or 4 yrs ago. He had a crack in just one of the Alcoa wheels so he took it in to a local tire & wheel shop to get it replaced and they told him about the "recall". They gave him the phone # of Alcoa and he called them and they sent him (4) new wheels. He got the Alcoa Part 167001A, which are the one's that were on the F250/350 models back in 92-97...Me personally, I like the replacement wheels much better than the one's he sent back with the crack. But, yeah Alcoa's customer service is outstanding--plus their wheels look great!!
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Old 12-12-2013, 09:09 AM
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I wish Alcoa made classic 70's style slots in a 17" 8-lug size!
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Old 12-12-2013, 10:22 AM
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Slots would very cool!
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Old 12-25-2013, 09:13 AM
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So...I need more important things for my truck right now...I am going to be selling these Alcoas. Does $850 sound out of line? Remember, these are BRAND NEW.
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Old 12-25-2013, 09:13 AM
 
 
 
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