Safety Recall 25S94 - Steering column
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Mountain Pass
Joined: Jun 2011
Posts: 162
Likes: 43
From: CA
Safety Recall 25S94 - Steering column
Just received my second letter regarding the steering column upper shaft. Parts are now available, but it must go to the dealer for inspection first to determine if parts are needed. If so, they will then order the parts. My truck is going in on Thursday.............so we will see what they say.
Cross-Country
Joined: May 2020
Posts: 90
Likes: 50
From: Southern California
Me Too
Just received my second letter regarding the steering column upper shaft. Parts are now available, but it must go to the dealer for inspection first to determine if parts are needed. If so, they will then order the parts. My truck is going in on Thursday.............so we will see what they say.
I don't know how much the shaft costs, but I may end-up buying it myself and installing it.
Good Luck getting Ford to do it Quickly.
According to the recall there were a few shafts made that only got one dimple in the shaft to keep it from coming apart.
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Mountain Pass
Joined: Jun 2011
Posts: 162
Likes: 43
From: CA
My story is similar. Transmission went out (it was outside the recall) but was replaced with a new one but Ford did provide me with a rental. Never had to go back in for programming. Yeah agreed, there aren't keeping it.
Last edited by mark waller; Feb 25, 2026 at 06:28 PM.
Fleet Mechanic
Joined: Oct 2022
Posts: 1,820
Likes: 895
From: Dallas Metroplex
Any idea what the part number was (was it listed on any kind of receipt for the repair)?
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Mountain Pass
Joined: Jun 2011
Posts: 162
Likes: 43
From: CA
Well, my truck built in August 2020 did not have an issue with the steering column. The tech who dropped it off did not know exactly how they checked it and nothing on the paperwork except it passed inspection.
8th Gear
Joined: Oct 2020
Posts: 8
Likes: 8
I took my 2020 F-250 in for the recall today. My shaft failed inspection and requires replacement. The part is on back order with no ETA. I have purchased my last Ford. Ford will not let dealers stock the replacement shaft. It can only be ordered using the VIN. Quality is non-existent. They have lost their way.
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Cargo Master
Joined: Oct 2019
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From: Southeast MO
I took my 2020 F-250 in for the recall today. My shaft failed inspection and requires replacement. The part is on back order with no ETA. I have purchased my last Ford. Ford will not let dealers stock the replacement shaft. It can only be ordered using the VIN. Quality is non-existent. They have lost their way.
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Mountain Pass
Joined: May 2025
Posts: 177
Likes: 111
It seems as though almost all new recalls lately require what Ford calls SSSC approval. It is an inconvenience to the tech, advisor and the customer as it requires an inspection first, proof of failure with specific photo requirements, an authorization code when they get around to looking at it, then a whole new SSSC case to get parts sent. Then the parts are shipped outside normal shipping channels so there is no tracking and they don't come in with the info the parts department is used to looking for, so parts usually has no idea who the parts belong to.
And the expectation is for the tech to take time to fill out these cases, upload the documentation and make the requests. Sometimes for an extra 0.2, most times for nothing
And the expectation is for the tech to take time to fill out these cases, upload the documentation and make the requests. Sometimes for an extra 0.2, most times for nothing
Fleet Mechanic
Joined: Oct 2022
Posts: 1,820
Likes: 895
From: Dallas Metroplex
So, that's it? The problem all along was just substandard fasteners, prone to breaking? Sheesh... Seems like they should forget about the damn "inspection" and simply replace them on all recalled trucks. SMFH
8th Gear
Joined: Oct 2020
Posts: 8
Likes: 8
Be aware if your shaft is found to be defective during the inspection, replacements are on back order. As of today my dealer has no ETA from Ford. Just be aware of this when you take your truck in for the recall. Hopefully the parts are available soon.