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2013 F250 - Sync freezing randomly

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  #1  
Old 05-15-2024 | 09:22 PM
51fordf5's Avatar
51fordf5
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2013 F250 - Sync freezing randomly

I've got a 2013 F250 that has sporadic Sync issues, and am wondering if anyone has suggestions on how to fix it for good, without any hardware changes/upgrades.

There doesn't seem to be any rhyme or reason to when it happens, but it'll randomly stop responding to inputs relating to the radio. If a radio station was playing, it'll continue playing, volume can be adjusted using the physical dial, but the station can't be changed with the screen or buttons. Also can't change the audio source. The climate controls on screen continue to work.

It behaves this way until the Sync fuse is pulled and reinstalled. The real issue is that if you don't notice that the issue is happening, the radio will stay on (even if no audio is actually playing) and completely drain the batteries in the truck.

Anyone have similar issues or suggestions of how to make this stop happening? It seems totally random as to when it happens, sometimes it's months between, and most recently it was just a couple of weeks.
 
  #2  
Old 05-16-2024 | 02:38 AM
Split rims's Avatar
Split rims
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The radio not shutting down only once happened to my truck. I disconnected the battery for a half hour and it never happened again.
 
  #3  
Old 05-16-2024 | 08:01 AM
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rvpuller
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It happens to mine a couple times a year, I just pull the fuse to give it a hard boot and it works fine until the next time. It's apparently a soft ware problem, it's powered by Microsoft so what do you expect.

Denny
 
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