I have a quick question for you guys with the 04 tire issues. My truck has 19k on it right now, and the dealer has the approval to replace the tires due to dryrot (bf goodrich junk). However they tell me that they can only replace the tires with the same ones. I don't want these junk tires again, and don't feel that I'm being unreasonable to ask they be replaced with the goodyears. I have offered to pay the price difference, but they say Ford does't allow that. I just want a truck tire on my truck, not these stupid car tires, Ford should have known better after all there tire issues. Keep in mind I had to fight just to get to this point, they said tires were only covered 12/12, and I had to prove them wrong, so I'm not 100% sure they aren't lying again. I would really like to go to the 285/65r18 BF Goodrich all terrain at, but they say they can't program the computer to work with that size. Is that true? I know the size is only a hair taller than stock. Thanks in advance.

 

I am in sales for a living and I know that almost anything can be done. There are people that just want to be difficult to customers. You are not being unreasonable at all. What is the big deal, especially if you will pay any difference? These guys are just being *******s. Imagine, they could have given you the ones requested and you might have told 10 people how good they were to you.

 

I went through the EXACT same conversations as you. I ended up getting new stock tires from them, trading them at a tire store as new, and putting on the Bridgestone Revos. The Revos were awful, however, many on here have had great success. Not me however. They were very rough, and I started having the steering wheel nibble. I then took the Revos back, and put on the new stock tires that I had traded in. Problem solved. Good luck, I don't know what else to tell you.

They did tell me that Ford must replace stock tires. However, if the Goodyears are also stock, which they are, then you should be able to get a set of those also!

 

How exactly did that scenario work? It may be my only option to get rid of these if Ford won't switch them to goodyears.

 

I have an 04 as well. I had the Americrap tires when I bought the truck(33,000 mi on it). BAD steering wheel nibble. Put on a set of BFG AT (17") and smooth as glass!

 

Imagine this subject coming up again huh!!! I've been trying for over 6 months to get the Ford dealer here on the Big Island to replace my BFG's. They finally did today. Would only replace with the same frigging ones, same size too. I also tried to pay the diff. in price for the tires I wanted. No way Jose!!! The Gal in customer service, (Mary) was the only reason I got anywhere with this. The service managers I have had to deal with could not care less that the tires are unsafe and worn out at 18K miles. I wanted to go up 2 sizes to the 305's and pay the diff. as I said, but now way. She said Ford will only replace with the same tire. At one point i asked why they replaced my front roters and calipers with the upgraded parts instead of the same cheesey ones the truck came with trying to relate this to the tire replacement. Answer, thats the way Ford does it!!! Reminded me of when I was in the Army. Same logic. Enough of my rant on this subject. Installed my Edge a couple of weeks ago, Love that!! A Big Aloha to all, Larry in Kau, Big Island, Hawaii 2004 SCAB 4X4 Lariat

 

Personally the BFG out perfom any Goodyears I have ever owned, especially when it comes to major rain storm, the GoodYears almost always hydroplane whereas the BFG's don't.
Go Check the Tire Rack and see the actual results of the BFGS vs others.

Since the dealer gets a replacement from Ford for like for like, he is not going to shell out any $$ to upgrade you. I don't blame them.

Motolorenazo - you're kidding right. Just for your information the upgrade rotors were factory upgrades that replaced the original part numbers. The rotors were reengineered due to the older rotors would not maintain trueness. There is a TSB on this subject. Your so called upgrades are original equipment on all trucks that came after the new part number cut in. You did not get anything that was considered an upgrade per say. You got reengineered parts that replaced parts that had a problem.

Why does everyone think Ford owes them. In fact Ford is doing you a service repalcing the tires since most manufacturers only warrant tires for the first year or 12K miles. In this case Ford has a good will customer letter out for 04 and 05 new style trucks because of vibration issue. Ford took it upon themselves to replace tires thru 36K miles. So what's the beef!!!

 

Seems to me like everyone wants to hate the tires their truck came with, no matter what they are or how well they perform. The grass is always greener.....

 

Hey KevinM posting Guru, The new rotors are much better than the old ones, right? Thats an upgrade to me!!! As far as the tires go I'm very pleased they replaced them as they should have, I just wanted to upgrade them too, and at my expense. THATS THE BEEF you ask about. You don't seem to comprehend what you read very well. Aloha to all, L

 

Hey motorlorenzo - newby
You got it all wrong a change to the rotors was for all F150. Has no bearing on upgrade to something other then what was available. Ford made the change to fix a problem. The cheesy ones as you so put it were not available anymore. The so called cheesy ones were replaced by the newly engineered ones. Ever hear of an engineering change? Get it?
You requested an upgrade to your tires over and above what Ford was using on their trucks. Hence the reason you only got the factory tires replaced.
So it's not my reading that is in question it's your wacky logic! Or maybe your lack of understanding!

So I ask you again what's the beef!

 

Ferguson-

To get back on track here, I went to a tire dealer who said he would trade them. When my replacements came in, I took them to him and traded them in on another set. Ultimately, that set was worse, so I went back to him and got my replacments back. The Rugged BFG's are that bad of a stock tire, and I get the best ride with them, so for now, I am happy. Good luck to you whatever you decide.

 

How would you feel if the tires on your truck with 19K on it were starting to fall apart? The tread is over 50% still, but the tires will never wear out, they'll be junk well before that due to dryrot. Why is it wrong to want the other factory tire? I've tried these, and they don't last. So I sould just let Ford put the same junk on again, and then have to spend my money to replace them the next time it happens in another 2 1/2 years? Ford is only warrantying them because they know they are junk. Maybe you ought to put yourself in some of our shoes, and see how you'd feel if they wanted to do it to you. These tires are far from cheap, and while I knew that when I bought the truck, I didn't expect to have issues with them before the warranty ran out (like needing to replace them). My other grounds is that is not even a damn truck tire anyway, just some P rated junk. I bought a truck and it should have truck tires on it not car tires! I didn't know I had to check tire load ratings, I never even thought about it, before I bought the truck. I guess Ford never learned anything from the Firestone ordeal. Anyway, I have a call in to Ford and they will be getting back to me by 1:30 tomorrow. I'll post up the results. Thanks to everyone who has chosen to be helpful.

 

Its been my observation that most vehicle manufactures put on the cheapest tires they can find. I just get better tires, when the OEM tires wear out. I don't worry what my new truck tires are. I know I will upgrade to a better tire.

 

First off you are lucky the manufacuter is replacing them after 12K miles. Most auto manufacturers only warranty tires for 12K miles or 12 months.
If you reqad your documentation the tire manufactureris repsonsible for manufacturing defects!

I think I am in your shoes I own an F150 had a few warranty issues, and have been satisfied.

So cool it on your emotional rants!

Your observation of why Ford is extending the warranty beyond the 12K miles because they are junk is just an emotional claim with no understanding or justification.

One more time - Ford did a good will customer satifsaction warranty extension of the tires due to vibration issues and alignment issues from the factory that the 04 and 05 had. They extended the warranty to 36K miles or 3 years.

I had my tires changed out at 19K miles for wear. I was very pleased they did this since I was over the the 12K mark,and these trucks are heavy and will cause tires to wear quicker then a lighter truck.

You keep saying BFG are junk, yet I can site multiple issues I have had with GoodYears, does that mean they are junk?

If you read your warranty, the warranty covers like for like replacement no upgrades unless of course there are changes to the spec, part was reengineered within the warranty period or the part is no longer available.

To put it in context if your home stereo breaks and the ***** fall off, and are plastic, of which you clAssify as junk, do you really think the manufacturer is going to upgrade your stereo?

You had the opportunity at the time of purchase to buy a vehicle with tires other than BFG. Ford uses multiple tire manufacturers.

If your problem is with dry rot in 19K miles then take your concerns to the tire manufacturer (read the documentation that comes with the vehicle on tires) not Ford. Ford is not responsible for your dry rot issue. They helped you out by replacing what was on the vehicle. If it was a Chevy or Toyota you would be buying new tires!

Your complaint has no bearing on the Firestone issue of which was totally different than what you are ranting about! If you think that is still the case so then why did you buy a Ford??? Something must have appealed to you?

Ford owes you nothing more than what the warranty provides. So chill out, and stop expecting they owe you the barn!

 

Ferguson-

Keep us posted on what you hear back from the dealer. I'd be interested.