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2011 F150 instrument cluster issue

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Old Jan 8, 2016 | 02:28 PM
  #1  
Birdiegolfer88's Avatar
Birdiegolfer88
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2011 F150 instrument cluster issue

town and all shops nearby have a week wait to get the truck in there. This happened once or twice a year ago but I'd pull over, shut it off and when I restarted it everything was fine. I'll be driving and all of a sudden the information display on the cluster will show a wrench signaling something's wrong(see image), then the speedometer will go to 0 and all information in center display will show flat lines. This started up yesterday but is now doing it after about 10min of driving every time I being driving. What's worse is the truck will randomly start shifting or shift extremely hard even when driving at a consistent speed.

Has anyone seen this before and if so what can I do?

Thanks, Aaron.



This was taken while truck was going about 45, but shows 0
 
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Old Jan 9, 2016 | 05:38 AM
  #2  
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pb34
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From: Vermont
Originally Posted by Birdiegolfer88
town and all shops nearby have a week wait to get the truck in there. This happened once or twice a year ago but I'd pull over, shut it off and when I restarted it everything was fine. I'll be driving and all of a sudden the information display on the cluster will show a wrench signaling something's wrong(see image), then the speedometer will go to 0 and all information in center display will show flat lines. This started up yesterday but is now doing it after about 10min of driving every time I being driving. What's worse is the truck will randomly start shifting or shift extremely hard even when driving at a consistent speed.

Has anyone seen this before and if so what can I do?

Thanks, Aaron.


This was taken while truck was going about 45, but shows 0

I can't say that I've ever seen this before but I know sometimes when people's batteries start to go they can do some funky things. Have you had your battery load tested or tried replacing the battery?
 
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Old Jan 9, 2016 | 12:53 PM
  #3  
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speedometer at 0? when you were going 45? may be a bad connection, or VSS, or the solenoids in the valve body....
 
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Old Jan 9, 2016 | 03:01 PM
  #4  
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pb34
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From: Vermont
Also might be worth bringing the truck in to your local auto shop and have them read the code.
 
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Old Jan 11, 2016 | 10:44 AM
  #5  
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Originally Posted by Birdiegolfer88
town and all shops nearby have a week wait to get the truck in there. This happened once or twice a year ago but I'd pull over, shut it off and when I restarted it everything was fine. I'll be driving and all of a sudden the information display on the cluster will show a wrench signaling something's wrong(see image), then the speedometer will go to 0 and all information in center display will show flat lines...
Welcome to the forum, Birdiegolfer88. I wanted to touch base and see how things are going with your truck. Have you been to the dealer for diagnosis yet? How many miles are on it?

Crystal
 
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Old Jan 11, 2016 | 05:04 PM
  #6  
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It sounds like your cluster is losing CAN communication with the other modules in the vehicle. This could be trouble with the cluster receiving the info, or it could also be the PCM sending the info. The good news is that we can repair both. It could also be faulty wiring on the vehicle though.
The proper way to troubleshoot this would be attempting to communicate with each module when the blanks are is played across the display. Whichever module is having trouble communicating with the scan tool will point you in the right direction to start.
 
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