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anyone familiar with Greyhound shipping?

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Old Dec 21, 2012 | 11:05 AM
  #1  
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From: Marine on Saint Croix, MN
anyone familiar with Greyhound shipping?

For those that have shipped parts with Greyhound I have a question - how long does it normally take to receive the shipment? I purchased a radiator core support from a guy in Arizona and he said he dropped it off at Greyhound on Wednesday the 12th and sent me the tracking number. It is now the 21st and the number still hasn't shown up on their online tracking site as even being accepted.
I've tried calling their local number (Minneapolis) and keep getting a recorded message that the operators are busy and "please call back". Their 1.800 number is no better - I'm on hold half of the morning with no operator answering.
I realize Greyhound is probably not the fastest service around, but I'd at least like to know it's in transit.
 
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Old Dec 21, 2012 | 08:05 PM
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I've had better luck but things I ordered were in the same state. I have been told by shippers that greyhound can take 3 weeks or longer. Passengers luggage has priority over cargo. Sometimes packages sit around until there is enough room to send it. This time of year people who refuse to fly or drive to their destination for the holidays, take greyhoud. I say you probably have another two weeks before your shipment arrives. Maybe less but don't count on it.
 
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Old Dec 22, 2012 | 09:36 AM
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I've had various large items shipped by Greyhound from out west to Virginia. Generally it has taken from 8 days to 3 weeks or so, but it was not during a holiday period.

The tracking site does not work or only works for the shipper I was told. I just called the local bus depot periodically to check on the arrival. They will usually call you when it arrives, but on one of the last items I received, the shipped had miss-typed my phone number.

I've never had any problems with Greyhound and all the shipments arrived in good shape. I would give it a while longer due to the holiday rush.
 
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Old Dec 22, 2012 | 07:46 PM
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From: Marine on Saint Croix, MN
Thanks gentlemen for your experiences with Greyhound - I guess I should have had a little more patience. I just received an email from the shipper - he said Greyhound called him and said my core support had arrived. Why they called him and not me - I don't know....
 
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Old Dec 23, 2012 | 06:19 AM
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Insurance, assurance. He knows that it arrived, he can let you know. On the other hand a buyer could claim the part never arrived and want their money back. Imagine that



John
 
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Old Dec 24, 2012 | 01:08 AM
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I just sent something large east as well...its put on the busses at transfer on a 'as space allows' type basis...and packages, like us, have transfers and stops and so forth...and the holidays on top of it all...what I sent was told it may get hung up in Mt as its a smallish town/transfer point...a week was what I was told at the depot...
As to tracking number, Greyhound doesnt have any kind of tracking number system whatsoever...i asked...both parties numbers are put on the address label..hopefully all gets there okay...they run about $2/pound FYI guys...fuel surcharge is $5 on top of it too...


- cs65
 
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Old Dec 24, 2012 | 02:29 AM
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So, not to sound like a newbie, how is distance determined, if rates are determined $2/pound + $5 for fuel surcharge? I mean, Cleveland to Chicago is a lot closer than Cleveland to Orlando, but my real question is if I want something in Illinois, and I live in Ohio; what would the rate be for 100 pounds. Using this math, I get $2 * 100 then add $5, or $205. Is that correct? And what about how FedEx or UPS charge vs. Greyhound. Problem is that I want a hard tonneau for my Ranger, so we're talking 60 + inches long and 8 inches wide. That is a lot of space, and not simply something lighter and smaller, like a radiator. Any info. would be appreciated. Thanks.
 
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Old Dec 24, 2012 | 07:35 AM
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Originally Posted by mpwbw
So, not to sound like a newbie, how is distance determined, if rates are determined $2/pound + $5 for fuel surcharge? I mean, Cleveland to Chicago is a lot closer than Cleveland to Orlando, but my real question is if I want something in Illinois, and I live in Ohio; what would the rate be for 100 pounds. Using this math, I get $2 * 100 then add $5, or $205. Is that correct? And what about how FedEx or UPS charge vs. Greyhound. Problem is that I want a hard tonneau for my Ranger, so we're talking 60 + inches long and 8 inches wide. That is a lot of space, and not simply something lighter and smaller, like a radiator. Any info. would be appreciated. Thanks.
So how big is your "tonneau?" Most packages are measured length plus girth. If a package is 60" long 10" wide and 10" deep the overall length and girth is 100" You need correct dimensions prior to asking how much would it cost, and only a shipper can tell you the answer. Size of package also carries an "allowable weight" Make sure when calling these place for price of shipping you tell them length + width + heigth and approx. weight.
 
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Old Dec 24, 2012 | 09:18 AM
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So, Greyhound does work like UPS or Fed Ex. They need to know the exact "girth", which I am familiar with. I wouldn't be surprised if they wouldn't take something as big as a tonneau because those things take a lot of room. Thanks for your reply.
 
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