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Upgrade Didn't take?

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Old Sep 11, 2010 | 12:16 PM
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White Knight 2011's Avatar
White Knight 2011
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Upgrade Didn't take?

So, my deler, service manager, finally calls and leaves voice mail for me on Thursday to schedule my upgrade. When I called him back Friday afternoon he said they brought in one of their 2011's and the upgrade "didn't take." He wanted to the middle of next week to figure it out but I told him I was only available Monday afternoon so we'll see what happens.
Have any of you had any issues with the upgrade installation?
 
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Old Sep 11, 2010 | 02:54 PM
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Ask him what version of IDS they have - and presumably they aren't trying to flash via WIFI.
 
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Old Sep 11, 2010 | 02:59 PM
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sounds like a training issue to me. They did not follow procedures completely.
 
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Old Sep 11, 2010 | 03:29 PM
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It never ceases to amaze me how some dealers are just dopes. In today's computer driven society, how many people would buy that lame *** excuse? The flash has been installed on thousands of trucks by now and any one who has been following along knows it.
 
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Old Sep 11, 2010 | 03:31 PM
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Originally Posted by White Knight 2011
So, my deler, service manager, finally calls and leaves voice mail for me on Thursday to schedule my upgrade. When I called him back Friday afternoon he said they brought in one of their 2011's and the upgrade "didn't take." He wanted to the middle of next week to figure it out but I told him I was only available Monday afternoon so we'll see what happens.
Have any of you had any issues with the upgrade installation?
The incompetence of some so-called service departments is astounding. Maybe he needs a little training. Show him this video on how to do it.

YouTube - 2011 Ford Super Duty Flash TCM & PCM 10B17
 
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Old Sep 11, 2010 | 03:33 PM
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Yeah, if you try and reflash one thats not on the VIN list, IT WONT TAKE!
 
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