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Help - computer problem!!!!

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Old May 6, 2010 | 09:01 PM
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Lightbulb Help - computer problem!!!!

I am using my laptop because my pc has a virus. It is trying to make me buy software. It has something to do with googletoolbaruser_32 and others. It is kicking up porno sitesand has blocked most of the computer. I am in a jam because I need info off it for work. I have webroot but it is not stopping it. Is there a fix? Thanks for any help.
 
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Old May 6, 2010 | 09:03 PM
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I always try to ask the question in the search engine and see if there have been other problems and solutions that have been done. Try and type it into your laptop and follow instructions to your pc
 
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Old May 6, 2010 | 09:16 PM
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The only thing in the search engine about this problem is this thread.
 
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Old May 6, 2010 | 09:17 PM
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Hang in there, the cavalry is on the way!!
 
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Old May 6, 2010 | 09:25 PM
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Here's a link to a forum with similar problems,,,, maybe you can find some answers here??

The process "google toolbar broker" is consistenly taking up 50% of my available memory - Toolbar Help
 
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Old May 6, 2010 | 09:38 PM
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Thanks Snowbunny. I think that the virus has just messed up the toolbar and a lot of other things so I am forced to buy the software to remove it. A friend of mine had the same virus and i bought him a copy of webroot and it took it off. But it won't with mine.
 
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Old May 6, 2010 | 09:42 PM
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That's strange that it would work for him, but not for you?!?! I don 't get it!! Must be the nature of the virus??
 
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Old May 6, 2010 | 09:42 PM
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I suggest burning a CD of Bit Defender, boot your computer from it, let it connect to the
Internet and download the most recent virus definitions, and let it scan the disk (and,
hopefully, detect and repair the problem).
http://www.bitdefender.com/PRODUCT-1...e-Edition.html
 
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Old May 6, 2010 | 09:42 PM
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I had a similar problem with I think it was AVTIVIRUS 2008 or something like that. it just kept coming up in the middle of everything and you would click it off and it would take you to buy software.
 
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Old May 6, 2010 | 09:49 PM
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There is NO WAY I'd ever buy what they're selling,,, Lord knows what it'll do to your computer!!! There is ALWAYS a way to get rid of the garbage,,, sometimes it just takes a little longer. Be patient grasshopper!!
 
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Old May 6, 2010 | 09:50 PM
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TRUE listen to the BUNNY. Don't buy it
 
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Old May 6, 2010 | 10:10 PM
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Has anybody heard of Aardvark or Geekpolice? A friend suggested them.
I will try the bitdefender in the morning.
Thanks for the replies.
 
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Old May 6, 2010 | 10:11 PM
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If you can.. Download and install Malwarebytes Antimalware..

You can find it on Free software downloads and software reviews - CNET Download.com..

The problem is usually it will disable your ability to run removal programs..

Sometimes you can get lucky and run windows System Restore to go back before the infection..

If it let's you try booting into Safe mode with networking to install and run Malwarebytes
 
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Old May 6, 2010 | 10:12 PM
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Originally Posted by trike1946
Has anybody heard of Aardvark or Geekpolice? A friend suggested them.

I will try the bitdefender in the morning.

Thanks for the replies.
Most police I meet ARE geeks.... oh, you were talking tech.
 
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Old May 7, 2010 | 03:04 AM
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Originally Posted by donjamer
If you can.. Download and install Malwarebytes Antimalware..

You can find it on Free software downloads and software reviews - CNET Download.com..

The problem is usually it will disable your ability to run removal programs..

Sometimes you can get lucky and run windows System Restore to go back before the infection..

If it let's you try booting into Safe mode with networking to install and run Malwarebytes
The calvary has arrived!!
 
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