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help on edge insight needed

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Old Feb 12, 2010 | 11:05 PM
  #1  
utjer's Avatar
utjer
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From: Taylorsville, UT
help on edge insight needed

I can get the device to connect to the fusion software to check for updates no problem. I cannot get it to connect to the insight usb interface to program it the way I want and to look at some of the graphs of data that are recorded. Any of ya have ideas on this. If it helps I am using windows 7.
 
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Old Feb 13, 2010 | 12:11 AM
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Originally Posted by utjer
I can get the device to connect to the fusion software to check for updates no problem. I cannot get it to connect to the insight usb interface to program it the way I want and to look at some of the graphs of data that are recorded. Any of ya have ideas on this. If it helps I am using windows 7.

This same issue haapened to many using Vista as opposed to XP...I believe they have updated or sorted the firmware for Vista now, but not sure about Win7...if you have an older system using XP or Vista...I would use that system instead.
 
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Old Feb 13, 2010 | 12:46 AM
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From: Taylorsville, UT
Originally Posted by MoyockPowerstroke
This same issue haapened to many using Vista as opposed to XP...I believe they have updated or sorted the firmware for Vista now, but not sure about Win7...if you have an older system using XP or Vista...I would use that system instead.
You read my mind, scary. I do have a vista and xp system. I just haven't gotten around to trying it on them yet. I will in the morning.
 
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Old Feb 13, 2010 | 06:20 AM
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You might want to use your XP computer, I too have both, a Vista and XP. I had problems with my Insight when setting up on a Vista system.
 
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Old Feb 13, 2010 | 10:56 AM
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It worked on my xp computer. Windows 7 must be to new for it.
 
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Old Feb 13, 2010 | 12:56 PM
  #6  
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Originally Posted by utjer
It worked on my xp computer. Windows 7 must be to new for it.
Good to hear you got it sorted.
 
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Old Feb 13, 2010 | 06:07 PM
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From: Denison, Tx
Call there support number I have talked to them and they are very helpful.
 
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