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Old Sep 17, 2009 | 04:42 PM
  #1  
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wiccantoy
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dp tuner chip

well have had great succes to my truck with help from dp tuner. got the program within 3 days of ordering it. only problem they were supposed to add the brake adding program for when i tow my 24 ft trailer. me and jodys wife were talking about the programs that can be added and she forgot the main reason i chose dp tuner was for the so called jake brake. she was going to add it with no charge. she seems to be a sweethart. hopefully everything goes as well with a mistake that was made. i have my baby being delivered tommorow and cant deal with stress right now. having no job and a new baby on the way is enough stress for me as it is. if the wife finds out how much i spent on the f5 chip she will cut my ***** off.
 

Last edited by megawatt00; Sep 17, 2009 at 08:14 PM. Reason: Inapproiate Language
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Old Sep 17, 2009 | 04:53 PM
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Well it was bound to happen sometime anyways
 
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Old Sep 17, 2009 | 04:58 PM
  #3  
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well at least you got one kid out of them!
 
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Old Sep 17, 2009 | 05:59 PM
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Have you called Diane yet?
 
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Old Sep 17, 2009 | 06:51 PM
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Dang, that's the problem with being human, but I promise you they will fix it. Congrats on the baby. You know they always find out!
 
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Old Sep 17, 2009 | 06:58 PM
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You have nothing to worry about with the DP, Jody and Diane will take care of you and get some rest for your bundle of joy you'll be meeting for the first time tomorrow. Defintly don't tell your wife about the DP while she's in labor, you'll loose them right there.
 
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Old Sep 17, 2009 | 07:49 PM
  #7  
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wiccantoy,

I remember our conversation. I printed your order and handed it to Jody with a hand written note to add the decel. To avoid canceling the order and starting all over I decided to just give you the tune as a test tune. For some reason when Jody downloaded and printed out the orders he forgot about what I had put on his desk the day before. I apologize I should have double checked it also.

Please send it back and I'll reimburse you for you shipping back to us.

Congrats on your little one. They are blessings.

Diane
 
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Old Sep 17, 2009 | 07:53 PM
  #8  
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Hows that for customer service, reps to DP Tuner the first chance I can...
 

Last edited by big poppa; Sep 17, 2009 at 07:53 PM. Reason: Rep police..
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Old Sep 17, 2009 | 07:59 PM
  #9  
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That's what I'm talking about, service with a smile. I'm sure they would have told you that in person if you would have called them. Oh well, looks like you're going to have it right in no time. For now, enjoy you new baby, good luck with the job thing, enjoy your DP and post back an update on all.
 
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Old Sep 18, 2009 | 09:38 AM
  #10  
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Reps to DP Tuner..... sent
 
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Old Sep 18, 2009 | 10:41 AM
  #11  
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Call was made yesterday and message left. We are at the hospital right now so need to be short. I will be calling again on Monday need to go tell the guys at thwe fire house anyway. I love schedualed c sections.
 
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Old Sep 18, 2009 | 10:51 AM
  #12  
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Originally Posted by wiccantoy
Call was made yesterday and message left. We are at the hospital right now so need to be short. I will be calling again on Monday need to go tell the guys at thwe fire house anyway. I love schedualed c sections.
There's no need to call me back. You're going to be busy. When you get a chance send the chip back and Jody will add the decel.


Diane
 
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Old Sep 18, 2009 | 11:26 AM
  #13  
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Originally Posted by wiccantoy
having no job and a new baby on the way is enough stress for me as it is. if the wife finds out how much i spent on the f5 chip she will cut my ***** off.
I guess this pretty much defines PMS huh?
 
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Old Sep 18, 2009 | 11:58 AM
  #14  
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Gotta love the top quality customer service from DP!!! Man oh man.... I SOOOO want to make a trip down the coast, stop at BTS, get a little live tuning.... gotta get a job first though!!

Congrats in advance on the new little one! Please let us know once momma & baby are done working and resting peacefully.
 
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Old Sep 22, 2009 | 01:52 PM
  #15  
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ok back from hospital , baby is with me. and like i thought dp took care of me with no hesitation. thanks to them and members on fte for saying they were the way to go. now as soon as the chip comes back it will be getting put in
 
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