Hello,

This is my first post to this site. In the past I've found a great wealth of information with out having to post. Thank You To All!
My 2002 7.3 Excursion has been showing some symptons simular to the issues I found in the tsb 06-17-09 see below. The insturment gauge cluster sweeps and after a few seconds resets. Also I loose power the radio, power window and door locks at the same time. Sometimes gauges only and other times the radio and lock. Has anyone experienced this before and what are the fixes? Thanks again.

TSB 06-17-9
09/04/06
INTERMITTENT INSTRUMENT CLUSTER
OPERATION - INCLUDING GAUGES SWEEP/RESET - MULTIPLE WARNING LIGHTS ILLUMINATED AND/OR REVERSE LIGHTS STAY ON - VEHICLES BUILT BEFORE 2/17/2006
FORD:
2005-2006 Five Hundred, Freestyle

MERCURY:
2005-2006 Montego

This article supersedes TSB 06-6-2 to update the Service Procedure.
ISSUE
Some 2005-2006 Freestyle/Five Hundred/Montego vehicles built before 02/17/2006 may exhibit intermittent instrument cluster concerns with one of the following symptoms:

Very temporary intermittant condition at which time the Instrument Cluster pointers will intermittently "home" randomly after the ignition switch is in the run position. This is when all pointers travel to the low end of gauge travel, jitter for two to four seconds, and then recover. This condition may be more likely to occur as the vehicle drives over rough road surfaces.
During hard fault or prolonged intermittant condition, most functionality of the cluster will cease operation as soon as the issue is present, including all gages becoming inoperative.
While the fault exists, multiple warning lights will be illuminated, Cluster High Speed Controller Area Network (CAN) or Medium Speed CAN network communication with other module(s) will be inoperative, and reverse lights will stay on. If the fault discontinues, the tachometer and speedometer gauges will sweep and then reset. Look for U1900 diagnostic trouble code (DTC) in other electronic modules, as well as P0462/P2067 in the powertrain control module (PCM).
These symptoms could be the result of a defective solder joint on the printed circuit board in the instrument cluster.

 

You shouldn't have the style of CAN this TSB references. CAN became common after late 2003.

Because it effects the doors as well, I would suspect it's a problem with the GEM. Hopefully it's as simple as a bad ground or loose connector.

 

Not sure if the electrical setup in an '02 7.3 X and a '04 6.0 X are the same but this is what happened to me. My ext./int. lights would stay on all the time. If I pulled the fuse to kill them then my inst. cluster, radio, etc. were dead also. There is a "delay" relay that holds power on the int./ext. lights for about 20 to 30 seconds after the door is shut. When I replaced this relay, my problem went away. You can swap the relays in the power panel as they, for the most part, are all the same to see if that fixes your problem. If you have a bad relay, take it apart and clean the contacts. It is simple to do. They become burnt over time and leave a residue from arcing that does not allow the contacts to make a good connection and thus inhibits relay performance.

DSMMH

 

DSMMH,

Thanks for the tip! I'll check out the relays.

 

ReAX,

I would like to trace the connections on the gem. Where is it located? I'll look around the site and see if I can find any info.

Thanks

 

On a 02 it should be a part of the cluster.