Ebay's new Feedback rules
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Hotshot
Joined: Apr 2004
Posts: 13,589
Likes: 2
From: NW burbs of chicago
Ebay's new Feedback rules
What a friggen joke.....
SEllers can no longer leave nuetrals or negs for buyers. I had 2 non paying bidders, instead of being able to warn other sellers, my only option is a positive...
SEllers can no longer leave nuetrals or negs for buyers. I had 2 non paying bidders, instead of being able to warn other sellers, my only option is a positive...
Posting Guru
Joined: Jun 2007
Posts: 1,724
Likes: 1
From: Butler, IN
Sucks doesn't it? 
I have a bidder from Poland I am waiting for $$$. What's the use of selling if they won't pay? Ebay is making a problem bigger! I was thinking of going elsewhere to auction the junk I have. Any other online auction places?
I have a bidder from Poland I am waiting for $$$. What's the use of selling if they won't pay? Ebay is making a problem bigger! I was thinking of going elsewhere to auction the junk I have. Any other online auction places?
Fleet Mechanic
Joined: Nov 2004
Posts: 1,857
Likes: 5
From: Northern CA
I've pretty much stopped buying or selling on ebay. Got some deals in the past but many folks are trying to make a living there now. Anymore, you find 100 listings of the exact same items. Only difference is shipping costs. Not what it used to be, that's for sure.
Senior User
Joined: Jun 2006
Posts: 361
Likes: 0
I read up on this topic in the ebay community forums, because I just couldn't understand how these new changes made any sense.
The average small volume ebay sellers are almost unanimously upset about the new feedback rules & many are already boycotting or threatening to do so. Buyers (understandably) now feel little pressure to follow through on their commitments, and some either try to renegotiate the transaction afterwards or simply walk away without paying (or even responding!).
Whether true or not, the explanation for all this is that ebay is courting the so-called "mega sellers" who supposedly asked for these changes.
By the way, ebay has caved to the enormous backlash from all this & is promising to rescind some of the changes (such as counting "neutrals" as a "neg" in feedback scores).
The average small volume ebay sellers are almost unanimously upset about the new feedback rules & many are already boycotting or threatening to do so. Buyers (understandably) now feel little pressure to follow through on their commitments, and some either try to renegotiate the transaction afterwards or simply walk away without paying (or even responding!).
Whether true or not, the explanation for all this is that ebay is courting the so-called "mega sellers" who supposedly asked for these changes.
By the way, ebay has caved to the enormous backlash from all this & is promising to rescind some of the changes (such as counting "neutrals" as a "neg" in feedback scores).
Senior User
Joined: May 2007
Posts: 126
Likes: 0
From: Tulsa, Ok
I like it. it stops sellers from leaving retalitory feedback if the buyer leaves anyhting but positive. I have 3 negative feedbacks and all because i left a neutral and a negative feedback on a product i never received.
I agree with bryyce62 Ebay isnt what it use to be it used to be individual selling and now its businesses.
I agree with bryyce62 Ebay isnt what it use to be it used to be individual selling and now its businesses.
Posting Guru
Joined: Jun 2007
Posts: 1,724
Likes: 1
From: Butler, IN
Sounds like you were doing business with some shady sellers. I try to be as honest in the descriptions as if I were buying what I was selling. The wife says I am too honest. I had one lady, she had me do the auction the way she wanted and delay payment for 1 month. Sure, give her a break. After, one month she wanted to put me off some more. I checked and saw what she bought in the meantime. She was paying everyone BUT me! Told her to go pack sand! Was able to give her negative feedback before they changed the rules. She no longer has 100%.
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Post Fiend
Joined: Feb 2002
Posts: 10,600
Likes: 3
From: Carhenge
Yep, E-bay has pretty much screwed it up for the small sellers (they are the ones who made it worth visiting in the first place IMO). Seems like all they want are power-sellers, and most of what they have to offer is the same made in China crap that you find in Wal-Mart.
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Senior User
Joined: May 2007
Posts: 126
Likes: 0
From: Tulsa, Ok
Sounds like you were doing business with some shady sellers. I try to be as honest in the descriptions as if I were buying what I was selling. The wife says I am too honest. I had one lady, she had me do the auction the way she wanted and delay payment for 1 month. Sure, give her a break. After, one month she wanted to put me off some more. I checked and saw what she bought in the meantime. She was paying everyone BUT me! Told her to go pack sand! Was able to give her negative feedback before they changed the rules. She no longer has 100%.
One seller had over 12000 feedback it was a wrecking yard sold me a grille for a caravan ES the pic shows a white grill with red emblems which is what i needed. i get the grill its white with silver emblems and parts painted black that should be white. i emailed he said if i send it back they would send me a replacement which is good but i would have had to pay 15 dollars to ship back a 15 dollar grill . my entire thing is these businesses use stock pictures and not even what your going to get from them. I left Neutral feedback that said " Received wrong item than pictured on auction but will work" I get negative feedback that says" Beware Beware bad ebayer offered to exchange he refused. I left neutral he left negative which hurt my score . It jsut pisses me off cause im good about when i win an auction i pay with paypal within 12 hours usually and my part is fulfilled i bid, i won, and i paid its the sellers job to fulfill his end deliver the right product in a timely fashion.
Fleet Mechanic
Joined: Jan 2005
Posts: 1,413
Likes: 14
From: cape may county NJ
I have been buying and selling since 1995 and don't do the 1/4 of business I used to. I have had to file with paypal 5 times this year for non shippment/never received items and another 4 or 5 times with ebay for non paying bidders, I try to go by feedback when I am buying anymore but it doesn't make a difference I still seem to get beat so I kinda like the feedback system now that I can leave a negitive and not worry about getting one in return, I can't tell you how many times I had problems with something and couldn't leave a negitive feedback just because I didn't want to ruin my feedback score, and then you get the people that try to hold you hostage telling you to leave poitive feedback and they will take care of it, report them to ebay and nothing happens to them and I still get beat.I have a shelf full of stuff in the garage that I want to sell but just don't want to deal with ebay and I have had a pretty good amount of nut jobs on CL to so I am up in the air with what I have maybe a yard sale and then the trash if I can't sell it.
FTE Legend
Joined: Aug 2004
Posts: 37,887
Likes: 20
From: North Central Rural Sask.
I think what they should have is a little different of a system. They should have a couple of categories that need to be filled out. First one buyer and seller have to fill out is how the person was to deal with. Second should be about the product just for the buyer to fill out. Third should be non payment for the seller to fill out, and a non shipped item for a buyer to fill out.
Post Fiend
Joined: Jun 2002
Posts: 13,873
Likes: 3
From: Atlanta GA
Interped, fwiw, you should have taken a picture and filed a claim for receiving an item not as described. Then it would have been up to the seller to send you a prepaid label to get their wrong grill back.
imho, As a small selelr, I think their changes stink. I had 150+ sales last year, maybe 2 since they changed.
imho, As a small selelr, I think their changes stink. I had 150+ sales last year, maybe 2 since they changed.
Last edited by rebocardo; Jul 16, 2008 at 01:31 PM. Reason: more info added
Posting Guru
Joined: Jun 2007
Posts: 1,724
Likes: 1
From: Butler, IN
One seller had over 12000 feedback it was a wrecking yard sold me a grille for a caravan ES the pic shows a white grill with red emblems which is what i needed. i get the grill its white with silver emblems and parts painted black that should be white. i emailed he said if i send it back they would send me a replacement which is good but i would have had to pay 15 dollars to ship back a 15 dollar grill . my entire thing is these businesses use stock pictures and not even what your going to get from them. I left Neutral feedback that said " Received wrong item than pictured on auction but will work" I get negative feedback that says" Beware Beware bad ebayer offered to exchange he refused. I left neutral he left negative which hurt my score . It jsut pisses me off cause im good about when i win an auction i pay with paypal within 12 hours usually and my part is fulfilled i bid, i won, and i paid its the sellers job to fulfill his end deliver the right product in a timely fashion.
There is a way to withdraw negative feedback but I don't know how to. Maybe someone will chime in with that answer.