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1999 - 2003 7.3L Power Stroke Diesel  
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Old Jul 2, 2008 | 01:53 AM
  #1  
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crazymut
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Joined: May 2007
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From: Davis, Ca.
Club FTE Silver Member

customer service

I just wanted to give reps to Dieselsite for having great customer service. I ordered a wicked wheel over the phone and there was a mix up. My order did not get placed. I ordered another one online from them a let them know about the first order and they nocked off the shipping. They did not have to because they were grcious when I talked to them about the first order that I was going back to them anyway. Just thought I would post something good about a business when it is well deserved.
 
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Old Jul 2, 2008 | 04:18 AM
  #2  
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jdecker88
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Joined: Apr 2007
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From: Powder Springs, East TN
Club FTE Silver Member

Bob provides excellent Customer service I know I have always been pleased with everything I have bought from him. Thats what makes him a great sponsor of the site, glad to hearyou had a good experiance!
 
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Old Jul 2, 2008 | 07:46 AM
  #3  
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jeff7825
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From: Knoxville, TN
I have been pleased with dieselsite everytime i've ordered from them as well.
 
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Old Jul 2, 2008 | 07:56 AM
  #4  
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mueckster
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From: Damon (South East Texas)
When asking about a product, before ordering, my questions were answered by Bob and in a timely manner. Great customer service.
 
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Old Jul 2, 2008 | 09:04 AM
  #5  
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muddiejeep
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Joined: Dec 2007
Posts: 85
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From: New Orleans, LA
they are a great bunch of guys
i ordered a tru cool trans cooler and it was back ordered
they called me up and told me (the same day)
they told me they will get them in a couple of days and as soon as they hit the ground mine will be shipped out
still got it in less than 5 working days
 
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