Went to Texan Ford today in Arlington, TX to have my oil changed and tires rotated. (I originally had an appointment for noon last Saturday and was told I would be lucky if they got to it by 2:30, so I had to bring it back today...whats the point of appointments?) They got to it fairly quickly, but when I was watching them, they did not rotate the tires in the correct rotation. Then, when I got home, I checked the torque on the lug nuts. I had my torque wrench set at 150 ft. lbs. (per Ford owners manual....Ford service manual says 165 ft. lbs.) and I could get at least a full rotation out of each lug nut before the torque wrench "clicked". Obviously they weren't even close to tight enough even on the low side of the range. I got to my right front wheel, and one of the lug nuts had spun itself about 1/3 of the way off the lug....the tech didn't even tighten that one. I called to speak to the manager...he was not there and I will be "recieving a call tomorrow". Needless to say, I will never go back to that dealership for anything, much less service. I like knowing the bad (and good) dealerships in my area, so thought I would let everybody know.