ok i hate the dealership they charge you $85 for a new air filter when your truck only has 13000 miles on it and hasnt even been drivin in that dusty of sh@t and the reason i took it is was because the check engine like was on, wouldnt there be a air filter restriction msg? but i have black soot in my pipes and its been tryin or is regening for about 3-4 days and i can smell diesel inside the cab alot more when im sittin and idling. but they wouldnt continue w/ diagnoses untill i paid for a new filter...i just think its bs...but w/e had to let u guys know

 

No thats just BS. I would definetly let ford corporate know about that. Once they do find a defective DPF I would try to put back the dirty filter and make sure it still does fine and then take it back and tell them about it. also let ford corporate know about that.
Good luck and I would try and find another dealership for service

 

Well just got the truck back...they said the black soot in the tail pipes was because of my MBRP exaust...and i got charged 67.50 for the air filter...so i asked for my old on and the darn thing doesnt even look dirty...and to top it all off the Service advisor was gone so yet another trip back tomorrow

 

Post the dealers name so people can stay away from them....

 

its friendly ford here in monroe michigan...real frendly huh lmao

 

Friendly Ford is known for that shiX. I have not gone back sence that last screwing they tried to give me. Plus they were 4000 off on my trade when I wanted to buy my truck there. Dude if you are in monroe we should meet!!
try Spirit ford or brondes

 

I had a bad dealer service department fiasco recently with a pull to the left they couldn't fix and kept doing the same thing over and over. After the fourth trip to the dealer for the same issue, I called Ford's Customer Care and got immediate response. They worked with another dealer and those guys really walked the line to ensure it got fixed that time. I suggest you call Ford's Customer Care department - it really works.

Dan

 

Ya tom thatd be cool. but just got back from stoppin back in there on my way home from work and asked why the turbos are running 23psi when crusing at 76mph when b4 they had it they were running 13psi...anyones else's runnin like that?? and they just told me if something was wrong it would throw a code...and the air filter thing im over that i guess he slapped it on the counter some and some dust fell out...but still...just figured id update you guys and ask about the turbo thing

 

That is about where mine is at. seemed lower in the summer.
Well Ford told me only thing they would do for me is extend my warranty and make a truck payment!!! What the he**

So the dealer told me he would try to trade it in and not hurt me to bad.
The BBB has not responded yet. But the Ford guy said HE WILL NOT BUY IT BACK PERIOD.