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Old Feb 14, 2008 | 01:34 PM
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Cool Microsoft Office

Ok so I went to open an email attachment today off of Microsoft Office 2003 and guess what it wouldn't open it just highlighted. Aparently (after doing some reading) when you download the new update it blocks all email attachments with ***** and some others. On the website it says this may cause problems for users but security comes first. There is no way that I could find to get around this other than going into the program and changing some stuff which I do not feel comfortable doing. I was going to call tech support and they want $49.99 per issue. This is redicoulous! Is there anyone else having this problem?
 
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Old Feb 14, 2008 | 01:37 PM
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you should be able to go into the security settings and adjust what you want to recieve for email.....and shame on microsoft chrging 50 bucks for tech support
 
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Old Feb 14, 2008 | 01:45 PM
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Originally Posted by freirefishing
you should be able to go into the security settings and adjust what you want to recieve for email.....and shame on microsoft chrging 50 bucks for tech support
I did i put it on low and still can't open it. Microsoft took it upon them selves to make this decision for me. And here is the kicker I CAN'T OPEN ATTACHMENTS IN OLD EMAILS EITHER even ones I have already opened.
 
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Old Feb 14, 2008 | 01:49 PM
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What are you using for email, Outlook, Outlook express, windows mail?

What operating system, XP or Vista??

Try going into the email program and checking the options on the security tab..

Make sure the allow attachements checkbox is unchecked.. Outlook express has it not sure of windows mail..

What update was it that changed the setting??
 
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Old Feb 14, 2008 | 01:52 PM
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Originally Posted by donjamer
What are you using for email, Outlook, Outlook express, windows mail?

What operating system, XP or Vista??

Try going into the email program and checking the options on the security tab..

Make sure the allow attachements checkbox is unchecked.. Outlook express has it not sure of windows mail..

What update was it that changed the setting??
Office Outlook Express Professional and Windows XP Professional. I read about that as well but there is no option of the sort in my security settings.
 
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Old Feb 14, 2008 | 02:13 PM
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Originally Posted by jjlogue3
Office Outlook Express Professional
Huh

It is either Office professional with Outlook or Outlook Express..

I assume you mean Office Professional with Outlook..

Do you have more info on the update like Knowledge base Number?
 
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Old Feb 14, 2008 | 02:16 PM
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Originally Posted by donjamer
Huh

It is either Office professional with Outlook or Outlook Express..

I assume you mean Office Professional with Outlook..

Do you have more info on the update like Knowledge base Number?
Yeah Office Professional with Outlook. All I know about the update is it idid it automatically it even went and shut down my cpu for me so it could install without notifying me.
 
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Old Feb 14, 2008 | 02:19 PM
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Originally Posted by jjlogue3
Yeah Office Professional with Outlook. All I know about the update is it idid it automatically it even went and shut down my cpu for me so it could install without notifying me.
That is why I turn off full automatic updates.. Just set it to automatic download then notify you to install them..

I will check into it further...
 
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Old Feb 14, 2008 | 02:23 PM
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Thanks. If it would have notified me I would have downloaded it I always do.
 
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Old Feb 14, 2008 | 02:32 PM
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I found some people are having this problem and it is caused by the Google desktop program addin for Office.. Here is a link..

http://forums.microsoft.com/TechNet/...3767&SiteID=17

I would just uninstall google desktop if you have it running.. It is a useless program anyways..
 
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Old Feb 14, 2008 | 02:38 PM
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YOU ARE THE MAN!!!!!!!!!!!!! Thank you very much.
 
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Old Feb 14, 2008 | 02:42 PM
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Originally Posted by jjlogue3
YOU ARE THE MAN!!!!!!!!!!!!! Thank you very much.
So that fixed it??

That'll be $48.50 how would you like to pay for that??

Still cheaper than them..
 
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Old Feb 14, 2008 | 02:43 PM
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Originally Posted by donjamer
So that fixed it??

That'll be $48.50 how would you like to pay for that??

Still cheaper than them..
Let me guess you work in "IT" as well. lol
 
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Old Feb 14, 2008 | 02:45 PM
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Ehh give this a shot, Tools-options-then under the prefrences tab go to junk email make sure that its turned down... I have mine off....
 
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Old Feb 14, 2008 | 02:45 PM
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Originally Posted by jjlogue3
Let me guess you work in "IT" as well. lol
Sort of I have my own computer business..

I was only joking about charging you..
 
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