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Old Feb 8, 2008 | 01:06 PM
  #1  
DISLFVR's Avatar
DISLFVR
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Locomotive breath
Joined: Jan 2006
Posts: 1,354
Likes: 1
From: Mid Oh. Ponderosa
Club FTE Silver Member

Thumbs up Kudos

Stopped at dealer today to schedule the cps change-out and asked about a refund for the one in my glove box, they said not without a receipt. Sooo .. could not find the original, a quick call to Pure Diesel Power and Garrett was kind enough to e-mail another. A big THANK YOU to you Garrett !!
 
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Old Feb 8, 2008 | 01:23 PM
  #2  
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DieselCamper01
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Joined: Mar 2007
Posts: 28,284
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From: BLT, MN
Very nice. I love great customer service. Too little of that lately.
 
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Old Feb 8, 2008 | 02:04 PM
  #3  
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joegebff
Gone Fishin for Mark
Joined: Nov 2004
Posts: 1,354
Likes: 2
From: West of Houston
Club FTE Silver Member

I just had mine in for a tranny replacement. Told the service guy to turn in my used spare cps, leave the installed one alone, and to put the new one in the glove box. They all made a few extra pennies without actually doing anything.
 
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