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I have a 2008 f350 powerstroke 6.4, 4x4 with a howel. I had it into a ford garage and they hear the noise but dont know if it is a transfer case or rear end noise. The tires have been checked and it still makes the noise when it is in a frame hoist. Has anyone else had a similar issue. They just sent me home and said they hope it gets noisier, Scarry
My first reaction to your situation would be TAKE YOUR TRUCK TO ANOTHER DEALER!
If you have a dealer who can't even tell of a howl is coming from a transfer case or a rear differential, it's seriously time to find a new service department.